Operations Manager, US&C Consumer Ops, Retail

Strategic Operations Manager

Uber Eats is seeking a Strategic Operations Manager to lead data-driven user engagement strategies across our Retail verticals. You'll be responsible for identifying high-potential user cohorts, crafting targeted engagement strategies, and optimizing platform levers to drive repeat behavior and long-term retention.

This role blends analytical rigor with executional depth-you'll analyze user funnels, performance trends, and promotional impact to build scalable, high-impact programs. You'll partner cross-functionally to activate the right product surfaces and messages at the right time, ensuring users stay engaged and convert more deeply.

We're looking for someone who thrives in fast-paced environments, moves fast with data, and can turn insights into structured, repeatable playbooks that fuel growth.

What You'll Do

• Build : Create more creative and efficient processes to target users with promotions and impressions in a compelling way to generate awareness and repeated engagement
• Analyze : Quantify everything you do. Utilize data-driven decision making to understand business trends and craft your recommendations to senior leadership
• Test and improve : Create a roadmap to methodically increase the impact and efficiency of our promos and communications
• Turn strategy into action : Program manage all aspects of user development and maturation, including weekly spend & CRM tactics, and other in-app levers that impact our growth
• Collaborate : Work with a number of stakeholders like Legal, Data Science, Marketing, and Product to deliver the tools we need to deliver growth

Basic Qualifications

Preferred Qualifications

For New York, NY-based roles : The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For San Francisco, CA-based roles : The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other @types of comp. You will also be eligible for various benefits.

Uber is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.