Quality Assurance Assistant Manager
Description :
KEB America, Inc. is currently seeking an Quality Assurance Assistant Manager. In this role the QA Assistant Manager is responsible for managing employees, as well as implementing, coordinating and monitoring quality programs and policies.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Manage, train, develop, and coach new and existing quality assurance employees
Determine training requirements
Manage and determine department needs and resources
Implement, manage and / or maintain quality management systems (QMS) in accordance with industry standards. (e.g., ISO 9001)
Drive continuous improvement initiatives to enhance product quality, reduce defects, and increase efficiency.
Develop, implement, coordinate, and monitor quality programs, control plans, procedures, and policies for products, services, and operational tasks as required.
Create company-wide work instructions, procedures, and policies as required
Conduct quality audits and inspections to ensure products and processes meet or exceed customer and / or operational expectations and requirements
Analyze data to identify trends, root causes of defects, and help drive implementation of corrective actions
Manage, create, implement, and follow up on corrective actions
Collaborate closely with other departments, such as production, engineering, sales teams to ensure quality throughout the entire product life cycle
Manage supplier quality programs, including supplier qualification, performance monitoring, and corrective actions
Generate reports for management and customers as required
Follow safety rules and keep clean / orderly work area
Perform other duties as required or assigned
Requirements :
Education / Experience
Bachelor's Degree (preferably in Science, Technology, Engineering, Math, or Quality Management field), plus 5-10 years related experience.
Or 10+ years' experience in quality assurance field with relevant position(s).
Knowledge, Skills, and Abilities
Knowledge of SAP desired
Excellent communication and interpersonal skills. (written and verbal)
Have attention to detail
Ability to fluently read and write in English
Strong knowledge of quality assurance and control principles, methodologies, and tools. Such as SPC, Geometric Dimensioning, Root Cause Analysis, FMEA's, etc.
Proficient in quality management systems (QMS), (e.g., ISO 9001)
Advanced understanding of inspection and testing techniques, philosophies, for various purposes and equipment
Proven ability to lead and develop a team
Ability to think analytically and problem solve
Ability to effectively resolve conflicts and maintain composure in stressful situations
Ability to communicate with clearly with customers on behalf of KEB
Ability to measure employee performance and productivity and perform follow-up / feedback
PHYSICAL DEMANDS
Time is split between office and manufacturing floor environments. Time will vary depending on tasks. Likely 60 / 40% split between both.
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