Talent.com
Patient Service Representative

Patient Service Representative

Family Care CenterPeoria, AZ, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Description

IT’S MORE THAN A JOB. IT’S A CALLING.

At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Our journey began in 2016 when two U.S. Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that tradition today, caring for people of all ages across a broad range of conditions with nearly 30 outpatient clinics in communities across Arizona, Colorado, Florida, Tennessee and Texas.

If you'd like to work for one of the nation's fastest-growing behavioral health providers, collaborating with other committed team members and making a positive impact on your community, we look forward to hearing from you.

Transforming lives is our life’s work.

  • CARING & SUPPORTIVE CULTURE : We support you so you can support our patients. Our positive environment is complemented by an engaging wellness program, volunteer events, team activities and more.
  • UNPARALLELED GROWTH OPPORTUNITIES : We offer clear paths for career advancement at every level, fostering your professional development and personal growth.
  • BALANCED LIFESTYLE : Achieve professional fulfillment while nurturing a healthy work-life balance, free from weekend or evening hours. We understand the importance of both professional fulfillment and personal well-being.
  • COLLABORATIVE TEAM : Join forces with a diverse team of top-notch behavioral health professionals, support staff and empowering leadership. Together, we work towards transforming the lives of our patients.
  • IMPRESSIVE RETENTION RATES : Our compassionate, welcoming approach has helped us earn a higher-than-average provider retention rate of 88%.
  • COMPREHENSIVE BENEFITS : We prioritize your overall well-being and financial security. Enjoy a full suite of competitive benefits, including medical, dental, fertility, retirement, wellness, profit sharing and more.
  • Hourly Compensation :  $18.00 - $20.00, plus bonus potential up to $4,000 annually.

Position Overview : The Patient Service Representative greets all patients and manages patient intake. The Patient Service Representative is responsible for clerical and organizational tasks like file organizing, scheduling appointments, and assisting staff as needed.

Essential Responsibilities :

  • Welcomes patients and visitors to the office and directs questions to appropriate staff members. Checks patients in and out for their scheduled visit while adhering to our 5-Star standard of patient care.
  • Schedules, reschedules and cancels patient appointments in alignment with provider schedules and availability.
  • Receives and supports patient calls. Places reminder calls and confirms appointments for intake patients. Assist with patient portal set up. Ensures patient paperwork is completed before time of appointment.
  • Verifies insurance coverage and ensures patient is eligible to receive services. Obtains patient Information by requesting completed applications, medical information and insurances; verifying and clarifying information; informing and explaining patient and family members of services.
  • Collects co-pays and other payments from patients. Reconciles cash / check payment receipts generated from the EHR with cash on hand at the end of each shift.
  • Verifies demographic and insurance information is correct and acquires any other information necessary for the appointment.
  • Retrieves required patient forms and assessments, sequences paperwork, adds new patient record forms, and uploads into patient chart. Completes clear and concise documentation in E.H.R. when communicating with patients.
  • Monitors and responds to patient voicemails and portal messages through E.H.R. system. Relays message to provider or appropriate party as needed. Helps maintain accurate and up-to-date medical records within patient charts.
  • Inventory office supplies to assist the Clinic Administrator with supply orders. Maintains reception area in a neat and orderly condition.
  • Assists ill or distraught patients in crisis, as necessary. Participates in the medical office emergency routine when required. Calls EMS or assists other staff members as needed
  • Supervisory or Managerial Responsibility :

  • None
  • Other Duties :

  • Other duties as assigned.
  • Minimum Qualifications :

  • High School diploma or equivalent required.
  • One year of customer service experience required.
  • One year of medical front desk receptionist experience or administrative experience preferred.
  • Location : Peoria Clinic - 9000 W Thunderbird Rd, Ste 115, Peoria, AZ 85381

    Family Care Center is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

    #LI-KF1

    serp_jobs.job_alerts.create_a_job

    Patient Service Representative • Peoria, AZ, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Patient Access Representative

    Patient Access Representative

    OptumGlendale, AZ, US
    serp_jobs.job_card.full_time +1
    SIGN ON BONUS FOR EXTERNAL APPLICANTS.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Patient Service Representative for Abrazo Arrowhead Ortho

    Patient Service Representative for Abrazo Arrowhead Ortho

    Tenet HealthcareGlendale, AZ, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Remove all emojis, sp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Technician - CMV

    Patient Service Technician - CMV

    Owens & MinorPeoria, AZ, US
    serp_jobs.job_card.full_time
    At Owens & Minor, we are a critical part of the healthcare process.As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated techn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Representative III - Abrazo Arrowhead

    Patient Access Representative III - Abrazo Arrowhead

    Tenet HealthcareGlendale, AZ, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Crunch FitnessAvondale, AZ, US
    serp_jobs.job_card.full_time
    Job Opportunity at Crunch Fitness.Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Supervisor, Patient Servces

    Supervisor, Patient Servces

    Sonora Quest LaboratoriesSun City, AZ, US
    serp_jobs.job_card.full_time
    Your pay and benefits are important components of your journey at Sonora Quest.This opportunity includes the option to participate in a variety of health, financial, and security benefits.In additi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Access Representative

    Patient Access Representative

    UnitedHealth GroupAvondale, AZ, US
    serp_jobs.job_card.full_time +1
    SIGN ON BONUS FOR EXTERNAL APPLICANTS.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Front Desk Patient Financial Services Representative Endocrinology Sun City West

    Front Desk Patient Financial Services Representative Endocrinology Sun City West

    Banner HealthSun City West, AZ, US
    serp_jobs.job_card.full_time
    Study and provide treatment of conditions that affect glands and hormones that regulate metabolism, growth and development, sexual function and other important functions. Metabolism and hormones all...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Emergency Department Admitting Service Representative - PRN

    Emergency Department Admitting Service Representative - PRN

    HonorHealthSurprise, AZ, US
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Free Standing Emergency Department -.HonorHealth in partnership with Intuitive Health is in Surprise at 16575 W Waddell Rd, Surprise, AZ 85388. Are you ready to get on board with an innovative, forw...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Advocate Representative Bilingual - Arrowhead Sun-Th 11 : 30a-8p

    Patient Advocate Representative Bilingual - Arrowhead Sun-Th 11 : 30a-8p

    Conifer Health SolutionsGLENDALE, Arizona, United States
    serp_jobs.job_card.full_time
    Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors inc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Service Specialist - Float

    Patient Service Specialist - Float

    Select Medical HoldingsPeoria, AZ, US
    serp_jobs.job_card.full_time
    Patient Service Specialist - Float.This position is for a PSS that is willing to travel between multiple locations.Applicant must be flexible with their time and location needs.Location : Will Float...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Destination PetCarefree, AZ, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech HealthcarePeoria, AZ, US
    serp_jobs.job_card.full_time
    Customer Service Representative Home Healthcare Intake & Insurance Verification.Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Per Diem Patient Access Representative

    Per Diem Patient Access Representative

    OptumSun City West, AZ, US
    serp_jobs.job_card.full_time +1
    SIGN ON BONUS FOR EXTERNAL APPLICANTS.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Patient Registration Specialist

    Patient Registration Specialist

    OptumSun City West, AZ, US
    serp_jobs.job_card.full_time +1
    SIGN ON BONUS FOR EXTERNAL APPLICANTS.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Patient Service Representative Arrowhead Cardio

    Patient Service Representative Arrowhead Cardio

    Tenet HealthcareGlendale, AZ, US
    serp_jobs.job_card.full_time
    This is the job title and description.The content has been cleaned and formatted to be consistent across the platform.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessSurprise, AZ, US
    serp_jobs.job_card.full_time
    Member Services Representative.The Planet Fitness mission is to provide a unique environment in which anyone can be comfortable in a diverse, judgment-free zone where a lasting, active lifestyle is...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Front Desk Patient Financial Services Representative Children's Urology Glendale

    Front Desk Patient Financial Services Representative Children's Urology Glendale

    Banner HealthGlendale, AZ, US
    serp_jobs.job_card.full_time
    Front Office Patient Financial Services Representative.Banner Children's Gastroenterology Specialists are trained and exceptionally skilled to provide patients and their families with the best care...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days