Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!
LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country.
When it comes to parking, we’re the experts!
We are also a PEOPLE FIRST company. We often say parking is our industry but people are our passion. Our mission is to create opportunities for our employees and value for our clients .
If you’re looking to join a growing company led by passionate people committed to being the best contact us today!
The Spirit of the Position :
The Director of Operations supports the General Manager with a complete oversight for financials and operations of assigned portfolio to ensure 24 / 7 professional parking management.
As a company devoted to promoting an employee-focused servant leadership culture, the Director of Operations will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio.
Principal Job Duties :
- Handle Management Account clients.
- Responsible for developing client relationships and business retention.
- Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.
- Assist the region with the business development, proposal, presentation, and transitions for new locations.
- Lead, direct, and develop team of employees to accomplish annual and periodic goals / initiatives, while embodying and using LAZ Parking’s culture as a guideline.
- Identifying high potential employees to support the organization’s continued growth.
- Responsible for planning and executing plan for the opening of new locations within their assigned portfolio.
- Preparation of budgets / monthly reviews of profit / loss by location with assigned portfolio.
- Organize and narrate parking management skills for Facilities Managers and Assistant Managers.
- Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
- Daily, Weekly, Monthly, and Annual financial and operational reports as required.
- Managing, planning, scheduling, training, and directing the activities of Facilities Managers and Assistant Managers which may require compliance with the Collective Bargaining Agreements.
- Serve as a liaison to parking patrons and various stakeholder groups who are impacted by the operations of the assigned portfolio (and vice versa).
- Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned portfolio.
- Participate in labor contract management if applicable to assigned portfolio.
- Review and edit proposed parking, maintenance, etc. agreements.
- Communicate with local police department and emergency management teams regarding operations.
- Organize and manage the oversight of event operations within LAZ Parking.
- Monitor, review, and analyze the market rate structures.
- Implementation and completion of other projects, programs, and initiatives that may arise from assigned portfolio operation.
- Additional related duties as assigned.
Requirements :
- Must have an understanding of P&L’s.
- Ability to run monthly client reports.
- Ability to manage the client-LAS relationship.
- Must be willing to travel to different locations on a daily / weekly basis.
Education :
Bachelor's Degree or equivalent work experience.
Experience :
- 3+ years of Multi-Unit Management Experience
- Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
Skills :
- Parking management experience of multiple locations is required.
- Ability to seek improvement and create an environment of idea sharing and creative problem solving.
- Strong customer service skills and abilities.
- Ability to be approachable and facilitate coaching conversations with employees and managers.
- Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
- Ability to encourage open expression of ideas and opinions.
- Excellent teambuilding and interpersonal skills.
- Ability to work independently and multi-task.
- Ability to communicate professionally and effectively with all levels of the organization.
- Ability to interpret policies, procedures, and standard business practices.
- Demonstrates a sense of urgency and timeliness.
Physical Demands :
- Willingness to work in the elements heat, wind, snow, rain, etc.
- Ability to lift, push and pull at least 25 pounds.
- Ability to stand, walk and run for extended periods of time.
- Ability bend, stoop, squat and lift frequently throughout a shift.
Director of Marketing Operations
A company is looking for a Director of Marketing Operations. Key Responsibilities:Research, evaluate, and onboard new marketing technologiesManage database updates, system releases, and contract renewals for marketing toolsCollaborate with various marketing teams to streamline data flows and automat...
Director of Operations
Empowered Hospitality is seeking a QSR Director of Operations for a fast-growing brand in NYC!. The Director of Operations will work with each location’s leadership team to accomplish service and financial goals. Be the point of contact for operations- focused IT challenges (POS, Timekeep...
Director of Operations
In this role, the Director of Operations will be responsible for overseeing and optimizing the operations of our commercial real estate lending activities. An asset management firm in New York City is currently seeking an experienced Finance professional to join their staff as their new Director of ...
Director of Operations, Banking
This includes collaborating on division strategy development, the execution of key strategic initiatives, the deployment of technology and other process improvement methods to support the scalability, resiliency and control environment of the department, the successful execution of all operational p...
Director of Operations
Glasco is seeking a Director of Operations to work in collaboration with founder Rob Ross to run day to day operations as well as grow the brand and create systems that will allow the company to grow successfully. JOB DESCRIPTION – DIRECTOR OF OPERATIONS. Please include “Director of Operations” in t...
Director of Operations
Be an ambassador for the brand and your hotel as Director of Operations, where you will provide leadership and strategic planning to all departments in support of our service culture, luxury service and ensuring guest satisfaction. Minimum of 10 years hospitality experience with 5 years’ experience ...
Director of Operations - John F. Kennedy International Airport (JFK)
Our Director of Operations is pivotal in overseeing the day-to-day operational activities of the airport, ensuring efficient and effective management of all operational departments. WHAT IT’S LIKE TO WORK AS A DIRECTOR OF OPERATIONS. We perform a wide range of airport support services globally on be...
Clinical Laboratory Administrator/Director of Operations
Clinical Laboratory Director of Operations,. Laboratory Department and ensures the delivery of patient-centered, cost effective quality care, and a culture of safety across the continuum of care. Leads the day-to-day operations of the laboratory through effective planning, organizing, prioritizing a...
Director of Operations and Event Support Services
S/he will be responsible for budget development and oversight of all Operations policies and procedures and the assessment of the quality of the services offered by all units within the Student Operations team by overseeing the coordination of major department and student events, training and develo...
Assistant Director of Operations - CUNY TV
Reporting to the Director of Operations, the Assistant Director of Operations assists in coordination of the production and post-production needs for CUNY TV. Accordingly, the Assistant Director of Operations is responsible for assisting the Director of Operations with scheduling and assigning crew ...