Madison BCycle Field Tech -Full Time

Job Description

Company Summary

Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration.

Madison BCycle, a subsidiary of Trek Bicycle Corporation, has been Madison Wisconsin’s bike share provider since 2011. In 2019, Madison BCycle launched the first full fleet conversion to electric bikes.

We offer modern and innovative Bosch equipped BCycle Electric bikes. With 300+ E-bikes and 45+ stations across campus and downtown, Madison BCycle is getting more people on bikes and transforming how people use bike share for personal mobility, transportation and exploring the beautiful city of Madison, WI.

Position Description

Madison BCycle is looking for energetic, self-motivated maintenance technicians to join the team. This role is the public face of BCycle in the field;

therefore, a positive and friendly attitude is an absolute necessity! As employees of Trek Bicycle, an awesome place to work, Madison BCycle team members are eligible for employee product discounts.

Tech Responsibilities

• Electric bike battery swapping
• Balancing the system (moving e-bikes around)
• Customer service / interaction (questions on the street)
• Operating / maintaining sprinter van (clean and running)
• Bikes maintenance (two-week inspections, basic repairs, annual overhauls)
• Maintaining stations (some troubleshooting, replacing parts, winterizing, batteries)
• Installation and removal of stations
• Events (prepping e-bikes, set up, tabling, tear down)
• Ability to adapt to changing roles

Position Requirements

• The position does not require a degree, but a clean driving record is a must
• Must be able to lift 55 lbs. or more regularly throughout the workday
• Positive attitude and self-motivation are a requirement to Get Stuff Done
• Small team skills and a willingness to have fun while completing the goals are a must!
• Impressive attention to detail and bike mechanic experience a plus
• Evening and weekend availability is necessary with flexible scheduling
• Schedule will vary depending on the season

Trek Benefits :

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Flexible holiday schedule 10 company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity ( EEO ) Employer.