Regional Operations Manager - MR Fusion North / Mid-Atlantic

Job Description

Job Description

United Medical Systems , a national leader in mobile medical services, is currently seeking medical imaging professionals with MRI, Ultrasound, or Radiologic Technology / Interventional experience for a Full-Time position. Our highly specialized Fusion Biopsy Technologists travel to various hospitals in their home region each month to provide the MR Fusion device and support the Urologists in their operation for MR Fusion Prostate Biopsy procedures in the OR.

MR Fusion Biopsy is a revolutionary new procedure which is changing the landscape for detecting Prostate cancer earlier and more accurately.  Our Fusion Technologists work independently and oversee the logistical and clinical needs for their route in preparation for the procedures.

OPERATIONAL RESPONSIBLITIES :

• Provide strong leadership and improve the business process through analysis and collaboration.
• Collaborate with UMS scheduling team, physician office schedulers and OR facility schedulers to maximize UMS Tech availability and coverage, ensuring the capture of all MRF cases.
• Address and document calls, texts and emails from facilities and physicians pertaining to all MRF concerns (scheduling, complaints, incidents, equipment and all applicable).
• Coordination of Teleradiology services including proper workflow and necessary communication with Telerads.
• Act as UMS liaison to all stakeholders including but not limited to visits and ongoing communication with Physicians, contracted facility administration, OR staff, and scheduling personnel to build professional relationships and improve communication and service availability.
• Work with MRF administrative personnel to implement best demonstrated practices, review current practices and policies as well as create new policies and procedures as necessary.
• Collaborate with UMS administration to develop strategic operational metrics and financial goals.
• Monthly performance reviews with operations administration.
• Monitor and document performance, productivity, time management and conduct of MR Fusion Technologists. Promote skill development and provide feedback and / or record corrective actions as necessary under MRF Management / HR guidance and make recommendations for improvement.
• Expense review and approval
• Timecard review and approval
• Coordination of schedule to cover vacation time and sick days.
• Incident report review, investigation and follow up.
• Assist in the implementation process of new facilities or accounts and support cases as needed or until permanent Tech is in place.
• Trouble shoot Profuse issues with assistance of CAS / IT department.
• Schedule and conduct in-services (new / existing facilities as needed).
• Work with QA / QM department to ensure all pertinent information is documented, tracked, and correctly reported.
• Team building and development : Assist in recruiting, interviewing, training, and retaining MRF staff.
• Ensure mandatory credentialing compliance by assisting techs with all necessary facility specific credentialing documents / process including competency, compliance, health files and facility specific questionnaires.
• Complete annual performance evaluations on all MRF territory personnel.
• Coordinate and implement communication protocols with Techs and UMS equipment service department to ensure proper documentation and timely service is provided to all field equipment.
• Trouble shoot equipment issues with assistance of service department and / or manufacturer.

QUALIFICATIONS :

PM19

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