Retail Sales Associate - Full Time
Job Category : Sales Requisition Number : RETAI05020 Showing 1 location Job Details
Description
The Consultative Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly and well-merchandised sales floor for conducting sales activities.
Candidate must have day, evening, and weekend availability to work.
The Consultative Sales Associate will also :
- Identify customer needs and provides appropriate solutions using approved selling practices and guidelines
- Meet or exceed associate performance standards consistently
- Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
- Maintain current knowledge of merchandise lines; product features, benefits and availability; and, if applicable, delivery, installation and / or service options to respond to customer needs
- Process customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures
- Complete required training in the expected timeframe, and participate in ongoing learning opportunities
- Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
- Perform other duties as assigned
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
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