Bus Conductor

Bus Conductor

• Transportation Management Services
• Orlando, FL, USA
• Full Time

Our guest coordinators are some of the first members to make an impact on our guest's journey. This opportunity is presented as our conductors assist our guests to safely board our motor coaches to a spectacular place.

Our team is top caliber. Priority is set on compensation, training, and company culture, with a focus on guest satisfaction.

Responsibilities :

Load and unload guests from the motorcoach in a professional manner

Direct guest to their correct motor coaches

Utilize radio / communication devices to communicate service and operational needs

Follows direction from TMS Supervisor

Communicate professionally both with motor coach operators and fellow teammates

Manage bus departures in coordination with the Operations Manager

Digitally check off guests upon arrival and departure

Safely assists motor coach operator in backing out motor coach and safely directs the next motor coach into their designated parking space

Provide clear and accurate answers to guest's questions in a courteous manner

Resolve onsite issues using problems solving and critical thinking; reporting any unresolved issues up to management

Other duties as required

Qualifications / Requirements :

Maintains a professional appearance

Ability to work as a part of a team

Strong verbal communication skills

Ability to work long hours while maintain a positive and professional attitude

Ability to remain calm in stressful situations

Ability to use a smart phone or two way radio for communication purposes

Ability to learn how to use TMS' ridership application and tracking system and 3rd party software systems / applications

Ability to operate within a 24 / 7 environment that may require applicants to work day, evening, and / or night shifts as well as holidays and weekends

Working Conditions

Outdoor working environment

Includes frequent / constant standing, walking, lifting, pushing and pulling

Ability to stoop, kneel, bend, crouch, lift or carry

Ability to reach above the shoulder

Ability to push / pull passengers in wheelchairs needing assistance

Education / Training / Experience :

High School diploma or equivalent

Customer service experience

Experience within the travel / hospitality / tourism / transportation industry

Additional Information :

Transportation Management Services, Inc., (TMS) is the world-wide leader for delivery of transportation solutions for complex events.

The TMS team is rooted in teamwork, comradery, and a work hard, play hard attitude!

This experience spans over 2,000 customers and over 6,000 events around the country and the abroad. Over the last 26 years TMS has organized transportation plans for clients such as the National Basketball Association, United States Golf Association, Major League Soccer, FEMA and numerous other high profile clients.

TMS believes that our experience assisting some of the largest events in the world will provide our riders with the best experience possible while visiting the greater Orlando area.

TMS celebrates knowledge and experience as much as fresh ideas and concepts. Here you will always be encouraged to "Think Outside the Bus!"

Employment Benefits :

A competitive compensation package commensurate with experience and discretionary annual performance bonus. Benefits : Health, Vision & Dental insurance, Paid Time Off and 401K

TMS is an Equal Opportunity Employer

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