AR Coordinator

Job Description

Job Description

Job Title : AR Coordinator – Level 2

Department : Accounting

Status : Full Time / Non - Exempt

Reports To : Accounts Receivable Supervisor

Innovative Office Solutions wants to inspire people to love what they do and who they do it with. We have a culture and an environment that can’t be beat. An AR Coordinator Level 2 communicates past due balances on complex account collections and assists with the credit process. We offer competitive pay, benefits, PTO and a 401k match to all our Full Time employees. Apply Today!

Essential Functions :

• Handles all assigned account collections
• Ability to reprint invoices, summary invoices and statements correctly as requested
• Resolve customer billing and payment questions
• Process credit card payments and provide receipts
• Understands which customers receive specialty reports and the ability to produce copies as needed
• Collaborate with the AR Specialist / Manager when accounts reach their credit limit or are on credit hold in Facilis
• Knowledge of basic order, invoice, return history process and the ability to find PO's or returns
• Assist with AR inbox
• Provide or request POD copies, as needed
• Resolve advanced customer billing and payment questions

Minimum Qualifications :

As an Innovative Office Solutions employee, you are eligible for medical, dental, vision, HSA, FSA, Short and Long Term Disability, Basic Life and AD&D Insurance, Voluntary Life & AD&D Insurance, Voluntary Benefits and 401(k) if you work 30 or more hours per week. Benefits are effective on the first day of the month following or coinciding with 30 days of employment. Innovative also provides a discretionary yearly bonus based on company profitability.

Equal Employment Opportunity 09 / 2025