COMMUNICATIONS OFFICER

COMMUNICATIONS OFFICER

COMMUNICATIONS OFFICER

Communications Officer

Washington County, located in West Bend, Wisconsin has an excellent opportunity for a Communications Officer within our Sheriff's Department. The Sheriff's Office operates a 24-hour Communications Center that answers 911 emergency calls and dispatches for the Sheriff's Office, 5 Police Departments, and 14 Fire and Rescue agencies. Communications Officers receive, relay, and dispatch emergency calls for service; enter, update and retrieve information from a variety of computer systems; utilize computer-aided dispatch (CAD); and operate a variety of communications equipment, including radio consoles and telephones.

Washington County is recognized for our commitment to providing quality services to the citizens of our community. Our team members embrace the challenge of meeting goals and expectations. Every day we work to creatively problem solve, innovate and collaborate as a team to meet customer needs and deliver solutions.

Our Mission : We create an environment for residents and businesses to enjoy our authentic quality of life through a well governed and administered county dedicated to safe and secure communities; economic growth and vitality; effective mobility and reliable infrastructure; and access to basic needs.

Our Vision : Washington County strives to cultivate its rich heritage, vibrant economy and attractive communities through the distinct values that define us.

Our Values : Respect, Optimism, Integrity, Innovation, Compassion, and Collaboration.

Washington County offers a comprehensive benefits package which includes : Health, Dental, and Life Insurance; Short and Long Term Disability; Medical and Dependent Flexible Spending Accounts; Wisconsin Retirement System and Wisconsin Deferred Compensation (IRS 457); Holidays and Paid Time Off (PTO); tuition and fitness center reimbursement.

Qualifications :

• A citizen of the United States and 19 at the time of application.
• Prior work experience preferably involving public safety, communications, or customer service.
• Able to work nights, weekends, and holidays as required.
• Good verbal and written communication skills.
• Clear and concise speech.
• React quickly and effectively in stressful situations.
• Ability to work with the public, including persons in crisis.
• Establish and maintain effective working relationships.
• Must possess a valid Wisconsin driver's license upon appointment with vision correctable to 20 / 20.
• No felony or serious misdemeanor convictions and must successfully pass a physical examination, audiogram, drug screening, and security clearance as conducted by the Sheriff prior to hire.

Educational Requirements :

Merit Based Salary (reviewed annually) :

Position Summary :

Under the general direction of the Communications Supervisor, operates all communications equipment in the Sheriff's Office or mobile command posts as required.

Duties :

The following duties are normal for this position. These are not to be viewed as exclusive or all inclusive. Other duties may be required and assigned.

Work Direction Received : Works under the general direction Communications Supervisor.

Decision Making : Decisions are made independently.

Interaction : There is significant interaction with other law enforcement agencies, County departments, the District Attorney's Office, the court system, and the general public.

Essential Knowledge and Abilities :

Probationary Period : 1 year.

Residency : Must establish and maintain residency within Washington County or the surrounding counties (Dodge, Fond du Lac, Milwaukee, Ozaukee, Sheboygan and Waukesha counties) by the end of the probationary period.

Washington County is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities

Position : 200824

Posting Start : 01 / 23 / 2025

Posting End : 12 / 31 / 9999

MINIMUM HOURLY RATE : $30.39

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