Component Engineer 1 - Hoffman Estates, IL, 60195
Job Description
Job Description
Description :
Create and Author Technical Service Content intended for use by Technical Service Personnel including Customer Service Engineers, Technical Support Engineers, Technical Training Centers.
Content creation for SPECT and SPECT / CT System Installation, Maintenance, Calibrations, Part Replacement using Extended Reality (Augmented Reality).
Perform Verification, acceptance and validation tests for service content.
Preempts potential problems and provides effective solutions
Change management controlled through typical project tracking tool.
Interacts with PLM, Product Management, Manufacturing, Marketing, Sales, and OEM partners to drive service business goals of new and existing MI products.
Skills
Understanding of Technical Content creation (Written, & Multimedia, XR)
Ability to create diagrams, flowcharts and drawings for inclusion in document content (Visio).
Ability to create and manipulate digital images for inclusion in document content (Photoshop, Blender, Creo Illustrate).
Ability to create extended reality (augmented reality) service experiences.
Strong interpersonal, communication, and presentation skills required
Ability to communicate complex technical instructions in an easy to understand and digest format.
Strong understanding of complex system design and development process including product requirement engineering.
Strong influencing and negotiation skills
Ability to work in a fast-paced, deadline oriented environment as part of a team
Strong quality orientation and customer focus.
Strong Electro-Mechanical Knowledge and Skills.
Education
Bachelor of Science Degree in Mechanical Engineering or equivalent experience.
Preferred
Engineering knowledge and / or experience.
Understanding of safety around large electro-mechanical equipment.
Knowledge of Extended Reality creation sw suites.
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