Job Description
Job Description
ROLE DESCRIPTION :
As Office Manager you will equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences.
By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS :
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
- Experience in customer service required
- Experience in managing customer service preferred
- Experience in sales preferred
- Proactive in problem-solving
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
BENEFITS :
- Paid time off (holidays)
- Salary plus commission / bonus
- Growth potential / opportunities for advancement within my agency
Insurance Account Position - State Farm Agent Team Member
Join our winning team! A highly successful State Farm Agent is on the lookout for a qualified professional to fill the Insurance Account Position - State Farm Agent Team Member role. Work with the agent to establish and meet marketing goals. Previous experience in insurance or a related field prefer...
Insurance Account Representative - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. This position is with a State Farm independent contractor agent, not with State Farm. State Farm agents employees are not employ...
Customer Relations Representative - State Farm Agent Team Member
You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Relations Representative with Ellaina Madera State Farm, you will generate the kind of exceptional client exper...
Telemarketer - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position is wi...
Insurance Account Representative - State Farm Agent Team Member
As our Insurance Account Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. Matthew Scarbro - State Farm Agent is searching...
Marketing Associate - State Farm Agent Team Member
As a State Farm team member for Daniel Lottinger - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position is with a State Farm independent contractor agent, not with State Farm. St...
Team Leader - State Farm Agent Team Member
By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agents employment and pursue the opportunity of...
Account Representative - State Farm Agent Team Member
Ellaina Madera State Farm is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. Work with the agent to establish and meet marketing goals. Work alongside your agency’s team to ensure successful long-lasting cust...
Insurance Account Representative - State Farm Agent Team Member
As a State Farm team member for Sonia Olivo - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position is with a State Farm independent contractor agent, not with State Farm. State F...
Customer Service Representative - State Farm Agent Team Member
As an Agent Team Member, you will receive. Are you ready to join the Truman Trail team? Well, let me tell you, we're not your average office! We're a lively bunch, based in the heart of west Houston, and we know how to have a good time while getting things done. So, if you're ready to be part of a d...