Assistant Director of Credential Programs

Department

Harris International Partnerships & Executive Education

About the Department

Why Policy? For a better world. Why Harris Public Policy? Because when it comes to better policymaking, evidence matters.

We work at the frontiers of data collection and analysis, using the latest technology and social science methods to design policies that work for society.

We conduct rigorous inquiry in an environment of innovation and risk taking. We collaborate across the private, public, and nonprofit sectors, adopting new methodologies to drive better solutions.

We engage with our city, our world, and our leaders every day to evaluate and test our ideas. And we lead with our passion for driving social change, knowing that passion alone does not equal impact.

Job Summary

Reporting to the Associate Director of Credential Programs, the Assistant Director of Credential Programs at the Student Recruitment and Global Outreach (SRGO) team will primarily focus on the non-degree credential and programs at the Harris School of Public Policy.

The person will manage the full cycle and various aspects of the Data and Policy Summer Scholar (DPSS) Program and other credential offerings at Harris.

The person also works closely with the degree-recruitment staff and other functional experts (Marketing, Operations, Data Analytics) at SRGO to design and implement the credential programs’ marketing operations, recruitment analytics, Slate operations and other related student affairs responsibilities.

This is a highly comprehensive and agile individual contributor role managing all aspects of the credential programs ranging from business development, external client management, student recruitment, faculty communication, to student experience delivery.

Depending on the credential program needs, the person may manage a group of student workers and teaching assistants as well.

Responsibilities

Marketing and Lead Generation 10%

Draft and manage the development and distribution of assets (blogs, drip campaign, videos, etc.).

Collaborate with marketing colleagues, aligning on scope (objective, target audience, timeline, budget, content, etc.), and holding check-ins for progress and adjustments.

Coordinate the outreach to institutional partners, support the identification and curation of new partnerships.

Recruitment and Outreach 50%

Manage a caseload of individual prospective students of credential programs and conduct recruitment activities such as 1 : 1 calls, on-campus events and webinars to meet the enrollment goals.

Monitor enrollment and engagement via Slate and Tableau reports.

Engage and coordinate with program alumni for recruitment activities.

Reach out to institutional partners (academic institutions, employers across sectors) for recruitment.

Program Implementation 40%

Review applicant materials and recommend admissions decisions; lead the committee meeting and release decisions in Slate.

Manage the program budget (expenses, revenue, net revenue).

Manage the matriculation process including student communication, coordination with University Registrar, Bursar, Student Affairs team etc.

Design and deliver the entire student experience starting from orientation, scheduling. courses / classes / live events, creating and managing Canvas sites, managing the student worker / teaching assistants, and faculty communication and relationships building.

Engage with the program alumni and manage the LinkedIn groups for credential alumni.

Recruits and / or evaluates applicants for admission by interviewing, reading applications and summarizing evaluations. Completes these tasks independently or with some guidance and instruction from others.

Maintains relationships with all individuals involved in the recruitment process, including routinely counseling students and parents regarding the admission process.

Participates in special projects such as developing marketing materials, monitoring budgets and recruiting underrepresented groups with moderate / high levels of authority.

Performs other related work as needed.

Minimum Qualifications

Education :

Minimum requirements include a college or university degree in related field.

Work Experience :

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications :

Preferred Qualifications

Education : Bachelor’s degree.

Bachelor’s degree.

At least 1-2 years of related program management experience in an educational setting.

Experience :

Experience with the University of Chicago or other peer institutions, and / or student-facing experiences.

Experience within one or more of the functions such as program design, partnership development, marketing, student advising, curriculum design.

Preferred Competencies

Result-driven mindset and workstyle.

Great attention-to-detail level and multi-tasking ability.

Strong self-management and accountability.

Strong student service mentality.

Agile communication style and active listening skills to work with different stakeholders.

Application Documents

Resume (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Student Affairs & Services

Role Impact

Individual Contributor

FLSA Status

Exempt

Pay Frequency

Monthly

Scheduled Weekly Hours

37.5

Benefits Eligible

Drug Test Required

Health Screen Required

Motor Vehicle Record Inquiry Required

Posting Statement

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For additional information please see the University's Notice of Nondiscrimination.

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