Senior Infrastructure Engineer

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 125,000 locations across 100+ countries by the world’s top restaurant and foodservice operators.

Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

About the role

As an Infrastructure and Network Engineer, you will be responsible for setup, configuration, maintenance, and optimization of the internal infrastructure including data center colocation facility, network, storage, virtualization, network equipment and server environments.

This position requires a sense of personal ownership of all systems and projects. Also required is the ability to communicate effectively with other leaders within the organization to plan projects, coordinate budget expenditures, and deliver status updates and documentation.

The ideal candidate will have an established record of accomplishment with existing technology and be eager to explore new technologies.

What you’ll do as a Senior Infrastructure Engineer

• Resolve challenges by analyzing issues, assisting the organization to determine the most appropriate course of action, providing direction and, when necessary, reallocating resources
• Manage, track, and report the progress of multiple projects
• Evaluate existing software and hardware in use as well as potential upgrades and / or replacements
• Provide forecasting to ensure current / planned capacity will meet the demands of the platform
• Administration of Linux (RedHat, Rocky Linux and Oracle Linux) Servers
• Leverage virtualization expertise using VMWare
• Perform network operations (NAT, VPC, Firmware upgrades, etc.)
• SAN administration
• Support of load balancing appliances such as F5 Big-IP, Palo Alto etc.
• Support and ownership of hosted co-located facilities
• Apply infrastructure upgrades to minimize downtime
• Participate in on-call rotation as well as providing after-hours support as needed

What we’re looking for

Strong understanding and skill set around Enterprise Linux, networking appliances like F5 BigIP, Palo Alto, Fortinet etc.

and physical hardware / datacenter management

• Ability to participate in a 24x7 on call rotation
• Strong interpersonal skills required to interface with teams across the organization
• Experience building, maintaining, and expanding highly available infrastructure
• Ability to learn new technologies quickly and understand complex problems
• Excellent customer relationship skills to assist other departments with coordinated messaging on releases
• Ability to coordinate multiple tasks simultaneously and demonstrated capability to achieve results in a fast-paced environment
• Strong oral and written communication skills
• Great attention to detail and strong organizational skills

Nice to haves

• Professional experiences and training in an Infrastructure or Networking competency
• Experience with at least one scripting language such as bash, python, etc.
• Open source contributions
• You’ve helped make your work environment fun, and it’s important to you
• You’ve built great relationships with coworkers in the past, and want to keep doing it
• You care similarly about building great software, and building great relationships with other people
• You’re interested in the technical problems we are solving
• You’re interested in the types of business problems we are solving

What you’ll get

• Great mission-driven team members from diverse backgrounds with a strong company culture
• Competitive pay
• Unlimited PTO
• Paid company holidays
• Yearly team off-sites
• International travel opportunities
• Medical, dental, and vision benefits (FSA, HSA & HRA options)
• Basic & Voluntary Life Insurance
• 401k employer match
• Wellness benefits (Headspace, OneMedical, Omada, Ginger.io, Gympass, Carrot)
• Commuter benefits
• Work in an open environment on solutions that are reshaping the way businesses operate
• Fun team events
• Ability to have a big impact
• 10 weeks of paid parental leave
• Fitness reimbursement
• Learning & development funds

Equal Employment Opportunity Statement

At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.

We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.

Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience;

even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.