Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Join the Dream Team at Kathy Schultze State Farm!

Position : Customer Service Superstar

Location : Frederick, MD

Company : Kathy Schultze State Farm Insurance

Hey there, future rockstar! Are you ready to jump into a role where you can make a real difference in peoples lives while having a blast?

At Kathy Schultze State Farm, we're on the lookout for a vibrant and enthusiastic Customer Service Representative to join our dynamic team in beautiful Frederick, Maryland!

Who We Are :

Kathy Schultze has been your go-to State Farm Agent since 1984, proudly serving our Frederick community with heart and dedication.

With over 135 years of combined experience in our team, weve built a reputation for excellence and are passionate about helping our clients with all their auto, home, condo, renters, and business insurance needs.

As a lifelong Frederick County resident and active member of the community (hello, Rotary Club and United Way Board!), Kathy knows the ins and outs of our town like nobody else!

Why Youll Love Working Here :

• Vibrant Team Culture : Were a fun-loving bunch that believes in teamwork and camaraderie. We celebrate each other's successes and create a supportive environment where you can thrive!
• Community Impact : Get involved! Youll have the opportunity to contribute to community initiatives and make a meaningful impact in Frederick and Urbana.
• Career Growth : With awards like the Lifetime Million Dollar Round Table Membership and Chairmans Circle Qualifier , were all about excellence.

Well invest in your growth, providing training and development opportunities to elevate your career!

Flexible Work Environment : We understand the importance of work-life balance and strive to create a schedule that works for you.

What Youll Do :

• Be the friendly voice and reassuring presence for our clients as you help them navigate their insurance needs.
• Answer questions, resolve issues, and provide solutions that keep our clients coming back for more.
• Support our focus on relocations to Frederick and Urbana, ensuring newcomers feel right at home.
• Collaborate with a passionate team dedicated to exceptional service and community engagement.

What Were Looking For :

• A people-person with a positive attitude and a knack for problem-solving.
• Excellent communication skills, both written and verbal (bonus points for a sense of humor!).
• Ability to juggle tasks and thrive in a fast-paced environment.
• A passion for customer service and a desire to make a difference in our community.

Requirements :

• Prior experience in customer service is a plus, but if you have the right attitude, well train you!
• Willingness to learn about insurance (dont worry, well guide you through it!).

Ready to Join Us?

If youre excited to be part of a team that truly cares about its clients and community, please complete the application process and include your resume!

If you have any questions, contact Jeff at 847-815-9943 OR [email protected]

Kathy Schultze State Farm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Come be a part of something special!