PATIENT CARE COORDINATOR (MEDICAL)
Description : JOB SUMMARY
JOB SUMMARY
Exchanges pertinent non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis.
Greets, instructs, directs and schedules patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Monitor patient / provider schedule, following office policies.
- Ensure the registration and lobby areas are appropriately maintained.
- Greet and Sign In patients, providing exceptional patient experience.
- Check in patients, verify and update necessary information in the medical record through PM system
- Ensure all necessary household and income information is current.
- Collect co-pays, deductibles and payments as required.
- Obtain and verify patient's current insurance information.
- Prepare welcome packets for future patients.
- Register patient data through PM system, including scanning of all documents
- Answer and screen telephone call, takes messages and provides information.
- Sort and deliver mail to Office Manager.
- Attend meetings as required.
- Prepare daily batches for business office.
- Prepare requested daily statistical information.
- Notify the Office Manager of possible problems :
- Patient Relations
- Patient Flow
- Other Employees, etc.
- Know rules and procedures for release of information.
- Acquire appropriate signatures.
- Submit appropriate information per procedure.
- Report equipment or supplies needed to Office Manager.
- Reports malfunctioning equipment to Office Manager.
- Obtains charge information, coding and data entry.
- Completes billing and collection processes and prepares for distribution to appropriate sources.
- Stays in compliance with all HIPAA regulations.
- Performs other assigned duties under the direction of the Office Manager or Physician
Requirements :
EDUCATION AND EXPERIENCE
- High School Diploma or GED
- Two years experience in a medical office setting preferred
- Medical Assistant Certification preferred
- Certification through AAMA preferred
- Experience in operating a computer and word processing.
Requirements
PATIENT CARE COORDINATOR (MEDICAL) EDUCATION AND EXPERIENCE
- High School Diploma or GED
- Two years experience in a medical office setting preferred
- Medical Assistant Certification preferred
- Certification through AAMA preferred
- Experience in operating a computer and word processing.
- Bilingual Armenian / English
PATIENT CARE COORDINATOR (MEDICAL) PAY RATE : $18-20 hourly
PATIENT CARE COORDINATOR (MEDICAL) BENEFITS :
- Medical, Dental and Vision 100% paid by Employer
- Life Insurance and Accidental Dismemberment 100% paid by Employer
- Paid Holidays
- Paid Time Off
- 401K
- 401K Matching
- Flexible Spending Account
- Fringe
- Supplemental Insurance
LI-DNP
PI90cee7b484c2-26289-33731474
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