SURVEILLANCE INVESTIGATOR

General Summary

It is the responsibility of the Surveillance Investigator – Trainee to maintain knowledge and have an understanding of the current property casino gaming operations, Surveillance Standard Operating Procedures and Company Policies and Procedures.

Essential Duties and Responsibilities

• Utilize provided equipment, databases and software to identify, record, document and report illegal, unusual or suspicious activities occurring in all gaming areas, non-gaming areas and back of the house.
• Participate in the Continuous Education Program with a minimum of 20 hours of training a year through self-study and attend mandatory in-house and outside training in preparation to acquire and maintain the job knowledge needed to perform as a Level 1 Investigator.
• The Continuous Education Program training will consist of, but will not be limited to :
• Surveillance Standard Operating Policies and Procedures.
• Casino Table Games (including, but not limited to : Table games operations, dealer policy and procedures, cheating, advantage play and player evaluation).
• Slots (including, but not limited to : Slots operation, policy and procedures, cheating, advantage play and player evaluation).
• Cage operations, policies and procedures.
• Race and Sports Book (including, but not limited to : Race and Sports Book operations, policies and procedures and messenger betting).
• Keno operations, policies and procedures.
• Security operations, policies and procedures.
• Food and Beverage operations, policies and procedures.
• Occupational Fraud and Abuse Training.
• Nevada GCB Regulations and Minimum Internal Control Standards.
• Fire and Safety training.
• Computer Software training (including but not limited to : the use of iTrak, CDS, AS400, Griffin Gold, Biometrica, New Wave and Info Genesis.
• Trainees are encouraged to test for Surveillance Investigator – Level I within six months from date of hire or as required by the Surveillance management team.
• Trainees are required to maintain a continuous self-education program constantly expanding their job knowledge.
• At management's discretion, Trainees may be quizzed monthly on job-related materials.
• Perform any other duties as assigned by management.
• Provide outstanding guest service to all internal and external guests.

Job Specifications – Qualifications

Working Conditions – Physical Requirements

Required Work Cards

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job duties to be performed with or without reasonable accommodations.

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