Application Engineer

Interested in working with one of the market's leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer.

Join our team which proudly designs and manufactures the most comprehensive line of ventilation products in the industry.

The Greenheck Group is a dynamic multi-branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes.

Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you Build Your Future, through professional growth, challenging leadership roles, and exciting opportunities around the world.

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

The Application Engineer provides technical application support, quotes special product designs and presents application training programs for internal and external customers in our industry.

The position demonstrates a basic understanding of rep network and sales channel.

What you’ll be doing :

• Aid product support team on technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application.
• Develop and communicate solutions for basic product applications under direct supervision.
• Gather information and provide resolution to complex field problems. May include travel for onsite support.
• Understand and interpret industry codes and standards to determine product needs and requirements.
• Assist with highlighting and communicating key selling points of our current products for delivery to our sales teams and customers.
• Identify opportunities for process improvement and work to implement where applicable.
• Become familiar with the competitor's products and apply this knowledge to the company's advantage.
• Organize and present trainings to internal and external customers both onsite and offsite.
• May assist with offsite events including planning, set-up, and basic customer interactions.
• Develop awareness of industry related associations and their purpose.
• May provide mentoring, training, indirect supervision of other team members, or may have direct reports.
• Basic understanding of rep network and sales channel.
• Manage basic individual projects in accordance with predetermined completion dates.
• Document service calls to record data on product questions and field issues.

What you should have :

0-2 years of relevant work experience in engineering.

Benefits for you and your family :

Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include :

• Health insurance
• Paid vacations and holidays
• 401(k) Retirement savings plan
• Employee Assistance Program
• Flexible spending accounts for medical or dependent care expenses
• Tuition assistance
• Employee Wellness Program

Special Notation

The preceding statements are intended to describe the general nature and level of work being performed by people in this position.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. The Employer retains the right to change or assign other duties to this position.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!

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