Home Health Care Manager

Position : R104628 & R108826

Title : Manager of Clinical Services Home Health

Organization : Aurora Health Care (now a part of Advocate Health)

Location : South of Milwaukee (Big Bend, Muskego, Franklin, Oak Creek, Cudahy area)

Work Schedule : Hybrid, Full time, Monday-Friday, 8am-5pm

Relocation : Company relocation package provided

ABOUT ADVOCATE HEALTH :

In December of 2022, Advocate Aurora Health and Atrium Health came together to create Advocate Health. Together as one integrated health care system, Advocate Health can now do more, be better and go faster to deliver the best health outcomes, make care more accessible and affordable to all, and help more people live well.

• 3rd Largest Nonprofit Health Care Organization in the United States
• 67 Hospitals Across 6 States
• 1K Sites of Care-150K Team Members-40K Nurses21K Physicians
• 6M Patients
• $5B in Community Benefit

We’re compelled by what’s possible. Advocate Health is redefining how, when and where care is delivered to help people live well.

We’re providing equitable care for all in our communities and using our combined strength and expertise to deliver better outcomes at a lower cost.

Reasons to Join This Team :

• Part of a large hospice and healthcare system, fulfilling community needs
• Offers opportunities for impact, ownership, and career growth
• Strong, supportive management team and leadership

Job Accountabilities : Responsible for the management of home health and / or hospice multidisciplinary patient care teams and operational functions of assigned areas to meet goals and objectives in accordance with its standards, policies and regulatory requirements.

Responsible for implementing system wide quality, clinical outcome, service, business development strategies as well as identifying and developing market-specific growth strategies for product line, services and geographic area.

Major Responsibilities :

Oversees clinical services and operations, reviews and assures excellent patient care is provided. Ensures clinical teams are in full compliance with appropriate local, state, federal, national accreditation body rules and regulations as well as agency policy and procedures are followed.

Ensures workflow processes are timely and cost efficient.

• Monitors results of chart audits and assures that remedial action is taken. Identifies trends in audits and communicates results to the Director.
• Enforces high patient care standards through regular tracking and monitoring of clinical outcomes. Responsible for meeting established clinical and service quality goals.
• Assures field supervisory visits are accurately completed according to agency policy and as necessary.
• Monitors and assures staff productivity according to established targets on a weekly basis. Assures timely correction of charting deficiencies that impact revenue cycle for their areas.
• Ensures appropriate staffing and assigned case loads, including provisions of multidisciplinary team coverage to meet the needs of our patients.

Monitors and assures reliability of clinical assessments; tracks and remedies variances in outcomes and adverse events.

• Ensures clinical documentation flows through the systems accurately ending in timely billing submission to payers.
• Develops collaborative and cooperative relationships with internal and external partners, entities and other customers, physicians, as well as community organizations.
• Assists in projecting and monitoring costs for new and established programs including staffing projections, capital expenditures, and other operational costs.

Assists in management contracts for services to assure compliance with budget. Manages expenditures and staffing levels in order to meet budget goals.

Identifies business opportunities and community needs and partakes in developing and implementing strategies to take advantage of these opportunities.

Participates in fundraising events and activities.

• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Licensure, Registration, and / or Certification Required :

• Registered Nurse license issued by the state in which the team member practices, or
• Occupational Therapist license issued by the state of Wisconsin, or
• Physical Therapist license issued by the state of Wisconsin, or
• Speech-Language Pathology license issued by the state of Wisconsin.

Education Required :

• Bachelor's Degree in Nursing, or
• Bachelor's Degree in Occupational Therapy, or
• Bachelor's Degree in Physical Therapy, or
• Bachelor's Degree in Speech Pathology.

Experience Required :

• Typically requires 5 years of experience in in clinical nursing or rehabilitation.
• Includes 1 year of supervisory experience in managing staff and budgets.

Knowledge, Skills & Abilities Required :

• Must possess and provide proof of a valid Driver License issued by the state of Wisconsin or Driver License issued by the state of Illinois, and a registered, functional car with adequate insurance coverage.
• Must have thorough understanding of home health or hospice regulations, reimbursement and care requirements.
• Strong verbal and written communication skills.
• Demonstrates an ability to organize, plan and delegate work effectively and efficiently.
• Demonstrates an ability to resolve conflict, motivate staff and interact with superiors, peers and subordinates in a direct and professional manner.
• Demonstrates an ability to solve problems and make independent judgments and decisions based on experience and good judgment.

Physical Requirements and Working Conditions :

• Generally exposed to a normal office environment.
• Exposure to hazardous materials or potentially infectious body fluid is possible.
• Position requires travel so may be exposed to weather and road conditions.
• Operates all equipment necessary to perform the duties of the job .

Aurora Health Care is the largest health system in Wisconsin and a national leader in clinical innovation, health outcomes, consumer experience and value-based care.

The state’s largest private employer, the system services patients across 17 hospitals, more than 70 pharmacies and more than 150 sites of care.

Aurora Health Care, in addition to Advocate Health Care in Illinois and Atrium Health in the Carolinas, Georgia and Alabama, is now part of Advocate Health, the third-largest nonprofit, integrated health system in the United States.

Committed to providing equitable care for all, Advocate health provides nearly $5 billion in annual community benefits.

Advocate Aurora Health is committed to diversity and inclusion every single day and in everything we do. Diversity lives in the differences, great and small, that matter to us and make each of us unique from our age and the color of our skin to our abilities and the things we believe in.

We know that empowering our differences inspires creativity that leads to innovative solutions for our team members, consumers, and communities.

And because health care is built upon relationships, it’s important for the people we serve to be able to trust us to meet their unique needs.

By cultivating an atmosphere of acceptance and compassion, we create a welcoming environment where our patients can heal, our team members can thrive, and our business can grow.

As a team member, working in a diverse setting allows you the chance to grow in ways that will broaden your perspective to deliver the best possible patient care.