Knowledge Management Manager

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Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career.

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Summary

The Knowledge Management Manager will be a member of the Knowledge department and will work closely with other KM team members and attorneys to support KM needs and initiatives across various practices.

Location

This position can sit in our New York, Washington DC, Short Hills, Houston, Dallas, Austin, Atlanta, San Francisco, San Diego, Los Angeles, Palo Alto, Baltimore, Northern Virginia, Wilmington, Boston, Chicago, Minneapolis, Miami, Raleigh, Seattle, Philadelphia, or Phoenix office.

This position can be remote.

Responsibilities

• Supports Knowledge Management work on existing platforms such as HighQ, Smartsheet, Contract Express and Relativity (for example, uploading documents, normalizing and tagging data, creating and maintaining visuals / automations)
• Curates and tags content for knowledge banks
• Locates and formats documents for project specific uploads (e.g. Sharepoint, HighQ, Relativity)
• Creates, develops, and maintains trackers to help attorneys stay abreast of key practice developments, including visualizations and updates
• Drafts knowledge platform updates, KM newsletters, and other communications
• Helps maintain knowledge platform and related materials
• Collects and inputs arbitrator, expert, mediator feedback
• Supports improved efficiency of the practices by optimizing technology, including through artificial intelligence-based solutions, document automation and data analytics.
• Collaborates with other business groups, including innovation & IT, professional development, business development & marketing and our international knowledge group.
• Functions as an ambassador for the Knowledge department to raise the awareness and highlight the value of the firm's KM program, increase engagement and use of the KM tools and information resources, including through training, and encourage a knowledge-sharing culture.
• Participates in KM and practice meetings to share best practices in the Knowledge department and the practice.
• Performs such other duties as requested by the Knowledge department and the practice, including working beyond scheduled hours as necessary and occasional travel.

Desired Skills

Familiarity with relevant legal technologies is a plus. Superior verbal and written communication skills and meticulous attention to detail.

Proficiency in drafting legal documents & related content and in conducting research. Knowledge of the typical workflows and needs of attorneys in the practice.

Demonstrated project management skills and the ability to analyze and solve problems in an effective and timely matter. Demonstrated passion for KM, technology, innovation and change.

Minimum Education

Certificates

J.D. from ABA accredited law school and admission to state bar.

Minimum Years of Experience

2 years experience practicing law in a litigation or transactional practice in a law firm.

Essential Job Expectations

While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to :

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties;
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner;
• Provide timely, accurate, and quality work product;
• Successfully meet deadlines, expectations, and perform work duties as required;
• Foster positive work relationships;
• Comply with all firm policies and practices;
• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing;
• b) participating in digital / virtual conference calls; (c) participating in meetings as needed;
• Perform all other duties, tasks or projects as assigned.

Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.

Physical Demands

Sedentary work : Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Work Environment

Hybrid - Regular in-office presence with some flexibility for work-from-home / Remote / Work-from-home

Disclaimer

The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way.

It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions.

The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment.

Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process.

Application Process

Applicants must apply directly online instead of sending application materials via email. If you have a request for an accommodation during the application process or have any questions about the process, please contact redacted .

Please add redacted to your list of safe senders.

Accommodation

Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process.

If you have a request for an accommodation during the application process, please contact redacted .

Agency applications will not be considered.

No immigration sponsorship is available for this position.

In accordance with New York City, California, Washington, and Washington DC's Pay Transparency Law, pay range for this position, if hired to work in New York City, California, Washington, or Washington DC is $175k - $200k.

The compensation offered to a candidate selected for employment will be dependent upon various factors, including the candidate's geographic market, skills, educational and professional background, experience, and overall qualifications.

We offer a comprehensive package of benefits including medical / dental / vision insurance, and 401(k).

DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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