FACILITY MAINTENANCE SPECIALIST

The Equipment Specialist will be responsible for two primary tasks.

• The first task includes the organization, maintenance, and loaning of building systems measurement equipment through a tool lending library located in San Ramon, CA.
• The second task includes the building systems and facility maintenance of the Food Service Technology Center (FSTC), a commercial food service research lab and training center located in Pleasanton, CA.

Applicants must have the ability to communicate effectively, both orally and in writing, and have competency with tools. Applicants must work effectively as a team / project member, comply with established procedures, and adhere to timelines and budgets.

Applicants must be able to have close interaction and working relationships with technical staff, clients, and customers, and to develop and follow a knowledge of safety rules and regulations.

Both tasks will require in-person work, 5 days per week, onsite in either the San Ramon, CA or Pleasanton, CA location as required.

The Tool Lending Library (TLL) supports industrial, commercial, and residential energy efficiency projects throughout California.

The TLL work requires effective communication skills (written and oral), conscientious customer service, strong follow-through, and a dedication to learning layered concepts.

The successful candidate will work closely with the client and must be able to maintain and grow a strong client relationship.

Attention to detail while also being able to attend to the big picture is key to success in this position. The candidate is expected to be a self-starter and must work effectively on their own as well as with a team.

They must comply with established procedures, and adhere to project timelines, deliverables, and budgets.

The Food Service Technology Center (FSTC) is a research and training facility that includes laboratory space, warehouse space, demonstration and training facilities, and offices which require facility management including routine safety, maintenance, and upkeep of the facility.

The ideal applicant is organized, proficient with tools, a good communicator, and interested in sustainability. Duties include coordinating with customers, team members, and trade allies to facilitate the delivery, installation and commissioning of new equipment and fixtures, overseeing maintenance and repair of building systems, managing vendors and service contractors, scheduling inspections, leading safety initiatives, and maintaining all associated records.

Specific responsibilities include (but are not limited to) :

• Reviewing and preparing tool reservation requests, providing project support, and troubleshooting guidance, learning the equipment, receiving, maintaining, and restoring equipment.
• Managing the inventory of test instruments, including calibration records, training resources and instrument condition.
• Developing troubleshooting guides based on lessons learned from different use cases of the equipment and software.
• Interacting with diverse stakeholders, including customers, technical experts, subcontractors, and facility managers,
• Documenting and presenting results through unbiased technical reports and case studies for clients and stakeholders, and live presentations.
• Reviewing specifications, assessing requirements, and developing implementation plans for new equipment installations.
• Managing the inventory of test instruments, including calibration records, training resources and instrument condition.
• Troubleshooting, conducting root cause analysis of system errors and identifying potential solutions.
• Interacting with diverse stakeholders, including customers, technical experts, subcontractors, and facility managers.
• Developing positive relationships with clients, team members and trade allies by maintaining strong and responsive communications and fostering goodwill.
• Assisting with on-site events, as needed.
• Adhering to company green policy and procedure manual.
• Following and enforcing all safety protocols.

Minimum Qualifications

• Two years of college, vocational training and / or two years of relevant experience
• Valid California Class C driver's license required or the ability to obtain one prior to start date.
• Comfortable with using office and technical software technology. Up to 50% of job responsibilities require various computer skills.
• The ability to lift more than 50 lbs is required.

Desired Qualifications

• Two years' experience working with building contractors, auditors or commissioning agents who work on energy efficiency, demand reduction, and demand response projects or similar work experience
• Experience working with tools / instruments used in commercial / industrial energy efficiency, demand reduction, and demand response projects.
• Knowledge of materials, methods, and the tools / instruments involved in the construction or repair of houses, buildings, or other structures
• Proficient oral and written communication skills including basic technical writing skills
• Experience in the commercial food service industry
• Certified Facility Manager (CFM) credential, or equivalent

Skills / Experience

• Proficiency with tools and techniques.
• Proficiency in MS Word, MS PowerPoint, MS Outlook, Adobe Acrobat, and Windows operating systems required, Access (or other database) experience is of value.
• Strong written and oral communication skills, and the ability to understand and communicate complex technical concepts
• Task management, prioritization, and time management skills.
• Experience in the service and repair industry is strongly preferred.
• Must be willing and able to contribute in a team environment, while also possessing the capability to perform work independently when necessary.

Does not require regular direct supervision.