Mental Health Crisis Worker - FT

Position Summary :  Reporting to the Manager of Crisis Services, the Mental Health Crisis Worker provides compassionate, real-time support to individuals experiencing mental health or substance use crises during evening, overnight, and weekend hours. In this hybrid role, youll respond both remotely and onsite across multiple counties, offering crisis intervention, de-escalation, emotional support, and safety planning. This position requires strong communication skills, collaboration with community partners, and a commitment to trauma-informed, person-centered care. Essential Job Duties and Responsibilities Provide crisis intervention, de-escalation, emotional support, and safety planning by phone or in person. Collaborate with emergency services, hospitals, and other community partners. Document all interactions accurately and in a timely manner. Help individuals access ongoing care and support services. Maintain professional boundaries and adhere to ethical standards of care. Drives to multiple community locations to provide services  Qualifications Bachelors degree in psychology, social work, or a related field OR Minimum of 5 years of direct mental health fieldwork experience. Strong communication and crisis management skills. Familiarity with trauma-informed and person-centered approaches. Lived experience with mental health or substance use recovery is a plus. Must be local to our service area for hybrid scheduling. Compensation and Benefits :  Hourly Rate :   $20.00-$24.00 per hour Insurance : Medical, dental, and vision coverage Paid Time Off : vacation, sick leave, personal time, and paid holidays Retirement : Simple IRA with up to 3% employer match Additional Perks :  Qualifies for the Public Service Loan Forgiveness (PSLF) Program for eligible degrees.   Annual self-care benefit and counseling benefits

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