Remote Customer Service Representative

A company is looking for a Remote Customer Service Representative located in Atlanta, Georgia.

Key Responsibilities

Communicate with consumers via inbound telephone calls and provide prompt resolution to inquiries

Document and update records accurately in required systems and follow up to ensure customer satisfaction

Maintain compliance with applicable laws and company policies, and provide feedback to management on potential improvements

Required Qualifications

High School Diploma required

Previous customer service and / or call center experience preferred

Ability to maintain confidentiality and work in a team-oriented environment

Proficient personal computer skills, including Microsoft Office

Quiet, dedicated personal space to work remotely with required internet speed