Customer Service Representative
Customer Service Representative page is loaded Customer Service Representative
Customer Service Representative
locationsLangley, BC, CA time typeFull time posted onPosted 5 Days Ago job requisition idR-2021-3856 Company :
Finning Canada Number of Openings :
1 Worker Type :
Permanent Position Overview :
Join the Finning team! In the Customer Service Representative you will be responsible for the efficient and effective customer service at the rental counter.
This position performs sales transactions, purchasing, assists in servicing equipment and performs a variety of administrative functions. Job Description :
- Provides efficient and effective customer service at the rental counter ensuring company standards are met.
- Interfacing with the customers by telephone or in person in a prompt, courteous, business-like manner.
- Performs inside sales of all products and services, including rentals that the company offers.
- Draws up rental and sales contracts.
- Processes equipment returns and closes rental contracts.
- Performs other equipment inquiries through the companys computerized programming.
Qualifications :
- 3+ years of direct sales experience
- Excellent customer service skills
- Knowledge of construction phases, job situations, and project conditions for timing of approaching customer and rental products application suggestions
- Knowledgeable of entire rental fleet and be able to demonstrate equipment whenever appropriate to increase customer awareness of product offerings and product applications.
W e are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals.
Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and / or mental or physical disabilities.
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