Retail Manager - Guinness Brewery

Job Description

Job Description

Retail Manager

Candidate will ideally have 5 years of experience in a high-volume retail environment.

We offer our managers benefits and perks :

• Medical Insurance
• Vision and Dental Coverage
• Domestic Partner Coverage
• Paid Time Off
• 401(k)

About Guinness :

The Guinness brand was established in 1759, when Arthur Guinness signed a 9,000 year lease on St. James's Gate Brewery in Dublin.

Brewed using four main ingredients, water, barley (malted & roasted), hops and yeast, Guinness is the world's most popular stout brand.

The iconic beer is brewed in 49 countries worldwide and sold in over 150 with almost 9 million glasses of Guinness beers enjoyed every day around the world.

The most GUINNESS beer is sold in Great Britain, Ireland, USA, Nigeria and Cameroon. More information can be found at www.guinness.com.

About The Guinness Open Gate Brewery :

The Guinness Open Gate Brewery (or OGB for short) is the innovative and experimental arm of one of the world’s most beloved breweries.

The original location was opened to the public in 2015, on the Dublin site that had been home to Guinness’s Product Research Unit, which was founded in 1904.

In 2018, the first U.S. location was launched in Baltimore, MD, becoming the first stateside Guinness brewery in more than 60 years.

The OGB focuses on creating new and innovative beers, serving unique and global cuisine alongside those beers, and highlighting the spirit of community, inclusivity, and hospitality that are the hallmarks of the Guinness brand.

DESCRIPTION :

Retail Manager supervises and coordinates activities of workers engaged in retail services to ensure an efficient and profitable retail service space.

ESSENTIAL FUNCTIONS :

• Strong interpersonal and communications skills involving a diverse workforce.
• Detail orientated
• Oversee product quality
• Responsible for staffing in partnership with Human Resources
• Ability to follow guidelines for inventory and margin management
• People leader with the ability to teach, coach and hold employees accountable
• Monitors retail space quality and control supplies
• Monitors cost and adjusts prices as needed
• Maintains point of sales devices and updates cost information on the registers’ program
• Responsible for maintaining relationships with vendors pertaining to creative discussions, purchases and discrepancies.
• Monitors staff needs for the retail space and schedules all retail employees
• Monitors activity in the catering department; including planning and pricing events, and assisting with set-up
• Develops and implements retail services plan to improve service, quality, and profitability of service areas. Assists with budget process.
• Maintains sales records and prepares appropriate reports
• Establishes systems and training programs to provide a safe working environment
• Implements, revises, and maintains proper work routines for all retail positions. Directs work of supervisors.
• Solicits customer feedback and suggestions regarding retail services. Responds to customer complaints to the satisfaction of the customer.
• A high level of analytical ability is required in order to find solutions to difficult human, technical or administration problems
• Perform other related duties as assigned

QUALIFICATIONS :

• 3-5 years of retail management experience in a high-volume environment.
• Bachelor’s Degree in Business Administration, Hospitality Management, Retail Management, or a related field.
• Proven track record in staffing and team development, demonstrating the ability to mentor and manage diverse teams.
• Experience in inventory management, cost control, price adjustment, purchasing, negotiating with vendors, and managing large orders.

Salary Range : $65,000.00-$70,000.00 annual

FLSA Status : Exempt

Location : On-site