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House Attendant/Houseman
House Attendant/HousemanMainsail Hotels • Tampa, FL, US
House Attendant / Houseman

House Attendant / Houseman

Mainsail Hotels • Tampa, FL, US
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Houseman

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

About Epicurean Hotel

Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes.

At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe.

Overview of the role

The Houseman is responsible for ensuring cleanliness and order in all public areas, assisting Room Attendants with the removal of linen and trash, and responding to guest requests in a timely manner. By supporting the overall housekeeping operations at the Epicurean Hotel, the Houseman plays a crucial role in maintaining a pleasant and welcoming environment for guests and staff.

What you have

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Excellent customer service skills
  • Excellent communication skills, both verbal and written
  • Ability to use technology (e.g., tablets, iPads)

What you'll do

  • Ensure all public spaces, including lobbies, corridors, and restrooms, are cleaned and well-maintained at all times. Perform regular cleaning tasks such as vacuuming, dusting, mopping, and trash removal.
  • Support housekeeping staff by collecting and transporting used linens, replenishing supplies, and removing trash from guest rooms and service areas.
  • Ensure that housekeeping carts are stocked with the necessary supplies and materials and that storage closets are kept organized and clean.
  • Respond promptly to guest requests, such as delivering extra towels, pillows, or toiletries, ensuring excellent customer service.
  • Assist with setting up and breaking down tables, chairs, and equipment for hotel events and functions.
  • Operate and maintain housekeeping equipment, such as vacuums, floor buffers, and carts, ensuring they are in good working condition.
  • Report Maintenance Issues : Identify and report any maintenance issues in guest rooms or public areas to the appropriate department for repair.
  • Safety and Security : Follow all safety procedures and protocols, including the proper handling of chemicals and ensuring all public areas are free of hazards.
  • Assist Housekeepers with making beds and strip rooms in preparation for cleaning.
  • Clean inside elevators and polish elevator tracks and landings.
  • Keep stairwells and ice machine areas free from debris.
  • Assist with maintenance and stocking of the minibar selections
  • Perform other necessary duties as reasonably assigned
  • Must have reliable transportation.
  • Must have open schedule availability, including nights, weekends, and holidays.
  • Physical Demand

  • Ability to sit or stand for extended periods of time
  • Ability to bend
  • Ability to lift and pull 50 lbs.
  • Ability to communicate clearly
  • Corrected vision to normal range
  • Ability to drive / transport self and others
  • Ability to travel on occasion for meetings
  • Ability to work long hours as needed
  • Mental Demands

  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress toward deadlines
  • Able to work independently, take direction, and provide direction to others
  • Manage differing personalities within the property, the resort, and the community
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high-pressure situations
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Benefits

  • Full-time Associate Benefits
  • Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
  • Part-time Associate Benefits
  • All above-listed benefits except Medical Insurance and Holiday Pay
  • Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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