Communications CoordinatorRockland Federal Credit Union • Canton, MA, USA

Communications Coordinator

Rockland Federal Credit Union • Canton, MA, USA

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Job Description

The Communications Coordinator plays a key role within the Marketing department, supporting both internal and external communications to ensure clear, consistent, and brand-aligned messaging. This role is responsible for crafting engaging content across a variety of channels that informs employees, supports organizational initiatives, and enhances the overall member experience.

As part of the Marketing team, the Communications Coordinator will focus on copy development, content planning, and communication execution-working closely with colleagues across departments to maintain alignment in voice, tone, and messaging.

Key Responsibilities :

External Communications

Draft and distribute press releases, service announcements, and member-facing email campaigns
Collaborate with cross-functional teams to align messaging with brand standards and strategic initiatives
Maintain and update media lists; support media outreach and monitor coverage as needed
Contribute to messaging for social media, website content, and other public-facing materials in coordination with the broader Marketing team
Track communication performance metrics and use insights to refine messaging and improve reach

Internal Communications

Write, edit, and distribute employee-facing communications, including staff updates, executive announcements, and newsletters

Coordinate with HR to support internal messaging related to organizational culture, employee initiatives, and events

Monitor and maintain the Marketing intranet, ensuring content is current, relevant, and aligned with internal communications strategy

Develop messaging for internal campaigns and collaborate with Marketing team members on creative assets

Ensure consistent voice and tone across all internal channels, aligning communications with organizational goals

Content Management & Brand Alignment

Write, review, and edit content across communication materials to ensure clarity, accuracy, and consistency

Maintain style, tone, and branding consistency across all internal and external content

Assist with the development of print and digital collateral to support communication initiatives

Partner with the Marketing team to align communication strategies with visual design and campaign goals

Qualifications :

Bachelor's degree in Communications, Journalism, English, Marketing, or a related field

1-3 years of experience in a communications-focused role, preferably within a marketing or corporate environment

Excellent writing, editing, and proofreading skills with strong attention to detail

Experience with internal and external communications across multiple platforms

Ability to manage multiple projects simultaneously and meet tight deadlines

Skilled in tailoring messaging for diverse audiences

Familiarity with content management systems and email platforms

Collaborative, organized, and able to work cross-functionally

Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability .

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Coordinator • Canton, MA, USA