CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.
We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner.
You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.
And you can maximize your work-life balance and flexibility through our .
Job Description
Position Purpose
Based in Richmond, VA area*
The CHEP CDL Class A Transport Driver will execute full and multiple-stop truckload deliveries and collections daily utilizing Class A equipment (Tractor / Trailer).
They will be responsible for route and volume optimization by developing customer and internal support partnerships. They will be actively involved in developing and implementing key growth components of the CHEP LVR Program, including partnering with multiple internal functions, building and executing project plans, and leading teammates through new processes.
Major / Key Accountabilities
- Primarily operate a CHEP-leased semi-truck and trailer, and secondarily operate a CHEP-leased box truck in compliance with all DOT Regulations and CHEP Safety requirements.
- Demonstrate efficient planning and critical thinking to execute deliveries and collections at pre-determined locations.
- Maintain responsibility for all equipment's safe and legal operation, including scheduling preventive maintenance and repairs, passing inspections, and timely damage reporting.
- Develop and maintain positive relationships with local customers, service centers, and repair shops by ensuring program compliance, which drives efficiencies and increases collection volume.
- Record all delivery and pick-up information and communicate with CHEP LVR support staff via email, phone, tablets, and CHEP-approved applications.
- Visit potential collection locations to explain the CHEP LVR Program and gather data / information to add locations to the customer base.
Measures
- DOT & Safety Compliance
- On Time Performance / Customer Service Levels
- Operational Cost Optimization
- Total Pallets Delivered / Collected
- New Customer / Location Growth
- LVR Program Cost Performance
Authority / Decision Making
- Customer Issue Resolution
- Delivery / Collection Prioritization
- Working Autonomously
- Working within a Matrix Environment
Key contacts
Internal
Asset Recovery Reps, LVR Coordinators, Customer Service Field Reps, Service Center / Operations Supervisors, Clerks and Managers
External
Key Retail & Manufacturing Customers (Local level), NPDs (Local level), Potential Customers (Local Level)
Qualifications
- Class A DOT Driver License
- Minimum 2 years Tractor-Trailer driving experience
- Must have a clean driving record
- Must be able to obtain and maintain a DOT medical card with no restrictions
- Ability to hook and unhook trailers from tractors
- Willing to lift 65 lbs. on an as needed basis
- Able to execute and optimize provided delivery / collection routes
- Able to develop relationships with new customers
- Strong Analytical skills
- Able to lead peers
- Comfortable working autonomously
- On-the-fly Problem Solving
- Strong communication skills
- Basic Computer Skills
Experience
- 2 years minimum Tractor / Trailer Class A Driving Experience
- Multi-stop driving
- DOT & Safety Compliance Ownership
- Route Optimization / Management
- Local Customer Relationship Building
Skills and Knowledge
- DOT Regulations
- Basic Microsoft Office (Excel, Outlook, Teams)
- Routing Management Apps / Software (Desired)
- Customer Service Programs
Languages
Essential
English
Desirable
Spanish
Preferred Education
High School
Preferred Level of Work Experience
1 - 3 years
Remote Type
Fully Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.
This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.