Principal, Technology Operations

Position Summary :

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

What you'll do :

As a part of Walmart Global Tech, you'll build industry defining reusable customer and partner facing services and products to lead differentiated experiences and revenue.

You will be in the unique position to be of service to both our customers and our associates as a member of this organization supporting all segments of Walmart.

If you are the type of person who feels a personal stake in everything that you work on, has a love for data, enjoys solving complex problems, has a passion for privacy, knows how to foster strong relationships and build trust, and works for the success of the entire team.

The position is in Omni Tech US- Business and Chief of staff team within Walmart Global Technology. The team identifies focuses on short- and long-term technology strategy for the Walmart US business and enables convergence of strategic efforts and future direction of business programs across the enterprise.

About Team :

Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members, stores, and merchants with technological innovation.

From groceries and entertainment to sporting goods and crafts, Walmart U.S. offers an extensive selection that our customers value, whether they shop online at Walmart.

com, through one of our mobile apps, or in-store. Focus areas include customers, stores and employees, in-store service, merchant tools, merchant data science, and search and personalization.

What you'll do :

• Ensures reporting of key results to stakeholders and executive leadership.
• Collaborates on projects and project teams for the executive leadership by ensuring alignment with business priorities and strategies, determining key project metrics and translating project requirements into goals.
• Partners with the senior leadership on special business initiatives by understanding what business goals need to be achieved;

developing solutions to help drive execution of the goals; recommending solutions to close gaps; and collaborates with vendors to leverage benchmark best practices to support recommendations and solutions.

• Drives a strategic narrative focused on key metrics engineering is influencing and controlling to track progress to drive leadership accountability and a data heavy rigor in tracking weekly progress.
• Drive horizontal interconnectedness inside the team within global tech and across product, finance, and business cross functional partner groups.
• Creates avenues for improving associate's engagement and opportunities to grow, learn and innovate.
• Manages headcount, risk assessment, cost optimization for tech leaders.
• Manages participation across global tech led initiatives.
• Developing and implementing strategies, plans, and procedures to enhance organizational performance, drive efficiency, and support overall business objectives.
• Evaluating performance by analyzing and interpreting data and metrics.
• Managing relationships with partners and stakeholders.
• Maximizing the efficiency of all business procedures.
• Building processes that meet business objectives and ensure compliance.
• Monitoring financial data and recommending solutions.
• Coordinating with the people team to ensure hiring plans meet business needs and support headcount request decisions.
• Drive agenda for leadership offsites, staff meeting, and townhall meetings.
• Track TCO by product area.
• Lead monthly Ops Reviews to drive engineering excellence and productivity.

What you'll bring :

• A minimum ten years of strategy, transformation experience with deep familiarity with technical industry.
• You're able to use metrics to improve performance.
• You're excited about solving complex challenges.
• You're customer-centric in spirit and in execution.
• You're comfortable influencing others, managing stakeholders, and communicating clearly.
• You have a test and learn mentality and an agile way of working to improve your product.
• You have experience in both small teams / incubators and large corporations, enabling you to move quickly and navigate processes / best practices at Walmart.
• Design thinking mindset to solve problems.
• Ability to analyze data, identify trends, and make data-driven decisions to improve efficiency and productivity.
• Proficiency in planning, executing, and overseeing projects to ensure they are completed on time and within budget.
• Expertise in methodologies such as Lean, Six Sigma, or Kaizen to identify and implement process enhancements.
• Understanding of budgeting, financial reporting, and cost control to manage resources effectively.
• Strong verbal and written communication abilities to convey information clearly and collaborate with various stakeholders.
• Ability to lead teams, manage conflicts, and motivate employees to achieve organizational goals.
• Familiarity with relevant software and tools (e.g., ERP systems, data analysis tools) to streamline operations.
• Aptitude for identifying issues, developing solutions, and implementing corrective actions swiftly and effectively.
• Capacity to align operations with the organization's long-term goals and develop strategies to support growth and efficiency.
• Meticulousness in overseeing operations to ensure accuracy and quality in all processes.

About Walmart Global Tech :

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech.

We're a team of software engineers, data scientists, cybersecurity experts and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption.

People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow.

We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career.

Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work :

We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs.

This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits :

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer :

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.

That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job.

The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https : / / one.walmart.com / notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $117,000.00-$234,000.00.

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

Stock

Minimum Qualifications :

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1 : Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.

Option 2 : 7 years' experience in project management, program management, program operations, or related area.

Preferred Qualifications :

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.

2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location :

840 W California Ave, Sunnyvale, CA 94086-4828, United States of America

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