Program Specialist

Program Specialist

Salary Grade : 23 $83,143 - $85,998

The Research Foundation for Mental Hygiene, Inc. is seeking one (1) qualified candidate to fill the full-time position of Program Specialist in the Bureau of Mental Health within the NYC Department of Health and Mental Hygiene.

Description of Division / Bureau :

The Division of Mental Hygiene is responsible for developing, procuring, and monitoring contracts with community agencies and hospitals to ensure that New York City residents - particularly children, adolescents, and adults with behavioral health concerns - have access to a wide network of mental hygiene treatment programs and support services.

The Division also conducts needs assessments and epidemiological analyses, creates annual plans for the state, develops and implements policy and programmatic initiatives, and evaluates the performance of the mental hygiene system.

The Bureau of Mental Health's mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to providers that are grounded in accurate, data driven information that fosters community participation, thus reducing the stigma around mental health.

This includes procuring and monitoring more than 500 contracted programs that provide mental health treatment, psychiatric rehabilitation, supportive housing, care coordination and advocacy services and operating court-mandated Assisted Outpatient Treatment (AOT), Single Point of Access (SPOA) for mobile treatment and care coordination and NYC Supportive Treatment and

Recovery Team (NYC START) for people with first episode psychosis.

The Office of Housing Services is responsible for developing new supportive housing opportunities and monitoring service delivery at more than 200 scattered site and single site supportive housing dwellings.

Supportive Housing programs serve individuals and families coming from chronic homelessness who have a mental illness and or a substance use disorder.

In addition, the Office of Housing Services promotes the development of regulatory, legislative, and systemic enhancements to supportive housing within the context of the larger NYC mental health delivery system and homeless services system.

The Program Specialist works in the Office of Housing Services to provide oversight, consultation and technical assistance to public and voluntary agencies providing supportive housing services by contract or in agreement with NYC DOHMH.

Job Duties and Responsibilities :

• Manage a portfolio of programs including the Justice Involved Supportive Housing (JISH) contract portfolio, which aims to improve outcomes for a high need group of individuals with behavioral health needs who have involvement with the criminal justice system.
• Conduct ongoing site visits to assess and review the quality of program services and provide technical assistance. This includes observation and assessment in person, by telephone and in writing of a program's quality, effectiveness, and outcomes to inform both policy and programmatic decisions.
• Address and respond to questions, concerns and complaints from agencies, programs, consumers, and the public.
• Review and discuss programmatic audits and fiscal issues as necessary.
• Refer, provide and / or coordinate meetings and trainings to address program needs.
• Review and negotiate program budget for optimal program performance.
• Develop, evaluate, and revise scopes of service for programs to ensure alignment with Bureau expectations and goals including recovery-orientation, competency in serving individuals with cooccurring disorders, and alignment with relevant State and Federal standards and statutes.
• Assist in the negotiation of contracts or MOUs between the Department, public and voluntary agencies.
• Act as liaison to government and interagency committees and represent DOHMH professionally at meetings, conferences, and workgroups.
• Draft reports and correspondence on behalf of the Office and assist with the preparation of reports on agency functioning and service delivery as requested.
• Undertake and / or participate in special projects to evaluate and improve the quality of services within the Justice Involved Supportive Housing Program, operations and needs of the public.
• Participate in procurement activities such as proposal reviews and evaluations.
• Maintain stakeholder relationships and collaboration with Correctional Health Services, Department of Corrections, Department of Homeless Services.

Minimum Qualifications :

A master's degree in social work or public health from an accredited graduate school a nd four years of full-time paid experience in public health, medical or psychiatric social work, at least two years of which must have been in a supervisory, administrative, or consultative capacity.

Preferred Skills :

• Have experience managing the social services within a supportive housing program.
• Have experience serving homeless or formerly homeless person and persons with a serious mental illness and / or a substance use disorder.
• Have experience working with persons who have histories of Justice Involvement and Homelessness
• Have strong computer and data management skills, including software such as Microsoft Excel and Word and PowerPoint.

Remote Work Policy : DOHMH employee working through RFMH are allowed a Hybrid option post training and onboarding.

Sponsorship Policy : Applicants must be authorized to work in the U.S. Unfortunately, we are unable to sponsor or take over sponsorship of employment Visa at this time.

To Apply : Submit an application through our website at . Please note only applications submitted through our website will be considered.

The Mission of the Research Foundation for Mental Hygiene, Inc. (RFMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances.

Applicants with lived mental health experience are encouraged to apply. RFMH is deeply committed to supporting underserved individuals, organizations, and communities.

To this end, RFMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations.

A critical component of these efforts is ensuring that RFMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency.

RFMH is an equal opportunity / affirmative action employer.

The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York.

Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits.

Excellent Benefits Package. Employer / Minority / Women / Disabled / Veteran Employer. VEVRAA 41 CFR 60-300.5(a) compliant.

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