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From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.
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Time Type : Full time
Full time
Department : Interpreter Services
Interpreter Services
All Locations : East Boston
East Boston
Description :
The Portuguese Medical Interpreter is responsible for providing interpretation to the patients and staff of the Health Center in at least two different languages (English and Portuguese).
This role will provide interpreter services as needed. This person will collaborate in the enhancement of the quality of services to patients with Limited English Proficiency (LEP).
Essential Duties and Responsibilities :
- Demonstrates thorough knowledge of and adheres to the Code of Ethics governing the behavior and activities of all EBNHC interpreters and has provisions for : Safeguarding patient, confidentiality, direct verbatim interpretation, professional demeanor, continuing education / skill development.
- Once trained can competently perform on-call aspects of staff messaging function in Epic on behalf of patients with limited English proficiency.
- Answer all incoming calls from the Interpreter Services Line with last minute requests from departments.
- Provide interpretation for patients spanning the pediatric to geriatric age range over the phone when needed.
- Identify and assist in solving issues relating to assuring the efficient delivery of interpreter services to patient care areas.
Qualifications and Requirements :
- Completion of a Portuguese medical interpreter certification program REQUIRED
- 1-2 years of interpreting experience in a medical setting in the United States REQUIRED
- Verbal and written bilingual skills required in English and Portuguese
- Demonstrates competence in the provision of culturally appropriate interpretation.
- Able to perform different interpreting modes.
- Excellent interpersonal skills and ability to communicate and work as part of a team with other colleagues.
- Understanding of patient rights.
- Computer skills preferred.
- Highly motivated and able to prioritize.
There's a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the Top Places to Work by The Boston Globe.
It's because we're committed to maintaining a supportive and welcoming environment - for both our employees and our patients - that reflects our mission and culture.
We are proud to offer benefits that support you inside and outside of work.
We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community.
Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers.
We hope you consider joining our team!
- Medical & Dental Coverage
- Life and Disability Insurance
- Privileges at Boston Medical Center for Providers
- 401(K) Retirement Plan
- Educational Assistance
- Flexible Spending & Transportation Accounts
- Paid Holidays, Vacations, Sick and Personal Time
- A Generous Staff Development Benefit
- Excellent Malpractice Coverage
- A Designated Medical Staff Office for Physician Support
- Free Parking
- And Much More...
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