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Chill Staff - Dairy Queen

Chill Staff - Dairy Queen

C & H Holdings Inc. - Dairy QueenJerome, ID, US
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Chill Staff   Assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards.

Essential job functions include, but are not limited to :

  • Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
  • Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
  • Be pleasant and alert to customer needs.
  • Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
  • Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
  • Clean work area, organize and stock needed items.
  • Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
  • Stocks and executes proper rotation of products.
  • Completes assigned prep work for stocking and set up of chill area.
  • Controls food production process.
  • Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
  • Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining / service areas to proper receptacle, sweep, mop, stock and other cleaning tasks.
  • Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
  • Informs immediate supervisor promptly of all problems or unusual matters of significance.

Performs other duties and responsibilities as requested by management staff or shift leaders.   Additional Responsibilities :

  • Operates chill area in accordance with established PRIDE standards, policies and procedures.
  • Responsible for quick, accurate and safe treat production process.
  • Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.
  • Maintains a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate.
  • Communicates all significant issues, both positive and negative, with management staff.
  • Must be able to move cases of food / paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift.
  • Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
  • Must be able to travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift.
  • Must be able to work in and out of different temperature ranges.
  • Must be able to stand for long periods of time.
  • Must be able to read order monitors, and recall and communicate products and contents.
  • Must practice established food handling procedures and meet any local health regulations.
  • Must exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.
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    Chill Staff • Jerome, ID, US