The Emergency Communications Specialist will be responsible for :
- Effectively receiving clinical information from healthcare providers.
- Identifying and triaging referrals for critically ill and injured patients.
- Appropriately documenting relevant information in hospital databases.
- In addition, this role requires departmental committee involvement, attendance at regular meetings and ongoing education, and other related administrative responsibilities as necessary.
- Having the ability to be versatile and handle multiple crises at once while maintaining composure and efficiency.
- 36hrs rotating day / nights and weekends.
To qualify, you must have :
- Minimum 2 years of administrative-based experience with a high degree of accountability are strongly preferred.
- Knowledge of medical terminology through work experience and / or training required.
- Flexibility of schedule, and be comfortable taking direction from several different vantage points, and have superior customer services skills and attention to detail.
- Bachelor’s Degree preferred .
- Dispatch operations and / or EMT experience preferred.
- Good communication skills.
- Hospital and / or healthcare triage based experience also strongly preferred.
- The ability to work on a team.
- Sign-on bonus of $2,500.00 (who have not worked at BCH in the past 2 years.)
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.
Experience the benefits of passion and teamwork.
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