LAB Infra Engineer

Global Connect TechnologiesDowningtown, Pennsylvania, United States

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Job Description :

We are seeking a skilled Lab Infrastructure Engineer with a strong networking background and programming experience to support our team in maintaining and troubleshooting lab environments. The ideal candidate will have hands-on expertise in network infrastructure, surveillance, and performance analysis, with the ability to resolve complex issues efficiently.

Key Responsibilities

Respond to customer inquiries and perform proactive network surveillance.
Troubleshoot network layer and logical problems using standard isolation methodologies.
Utilize tools for router access, circuit layout, automated circuit testing, and ticket management.
Analyze network surveillance data and address issues identified through analytics.
Support customer service requests and provide timely resolutions.
Ensure compliance with ITIL processes and best practices.

Required Skills & Qualifications

Bachelor’s degree in Computer Science or related field (preferred).

3+ years of relevant networking experience in a lab or production environment.

Strong hands-on experience with Cisco or Juniper routers and LAN switches.

Solid knowledge of networking protocols : IPVPN, IP, MPLS, OSPF, EIGRP, BGP, IPSec.

Familiarity with network management and performance analysis tools.

Understanding of DNS, NTP, Firewalls, ACLs, and IPv6.

Active CCNA certification is required.

ITIL experience preferred.

Strong problem-solving, analytical, and communication skills.

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Lab Engineer • Downingtown, Pennsylvania, United States

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