Customer Service Representative - Inside Sales

Green Bay Packaging Fremont Division
Clay Center, OH, United States
Full-time

Responsibilities :

  • Advanced computer skills with proficiency in the Microsoft Office Suite along with website and internet tools
  • Excellent verbal and written communication skills both on the phone and in person one-on-one
  • Strong math background needed to estimate product cost
  • Ability to work well under pressure, handle many tasks and interruptions within a short period of time while providing positive, personalized customer service
  • Responsible for accurate and timely data entry inclusive of managing multiple accounts including processing and expediting orders, quoting, coordinating timely deliveries, and maintaining inventories
  • Ability to coordinate interaction between the customers and multiple departments including handling complaints and quality concerns
  • Must be able to prioritize, organize, and follow-up based on given timelines
  • Mechanical ability to understand diagrams and machine limitations along with a willingness to learn the entire plant flow

Qualifications :

  • Commitment to providing outstanding customer service
  • Ability to multi-task in a fast-paced environment
  • Ability to work in a team atmosphere
  • Ability to resolve conflict with creative use of resources
  • High attention to detail
  • Excellent organizational skills
  • Strong communication skills
  • Prior customer service experience is a plus, but no experience required
  • High school diploma required, college degree preferred
  • 10 hours ago
Related jobs
Promoted
Green Bay Packaging Fremont Division
Oak Harbor, Ohio

Ability to work well under pressure, handle many tasks and interruptions within a short period of time while providing positive, personalized customer service. Commitment to providing outstanding customer service. Prior customer service experience is a plus, but no experience required. Ability to co...

Family Dollar
Genoa, Ohio

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

Intuit - TurboTax
Ohio, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

NexRep
Toledo, Ohio

As a Customer Service Representative, you’ll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. Become a Customer Service Representative, work from home, and set your own schedule while helping others!. To be a Custome...

Intuit - TurboTax
Ohio, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

AmeriGas
Fremont, Ohio

As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. AmeriGas, the nation’s largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Represent...

Intuit - TurboTax
Ohio, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

SRS Distribution Inc
Perrysburg, Ohio

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and ...

Green Dot
OH, US

As a Customer Service Rep, you will support inbound customer inquiries and resolve customer issues by delivering world-class customer service. What does a Customer Service Representative do at Green Dot?. In Green Dot Customer Support, we continually seek individuals with a keen passion for deliveri...

Planet Fitness
Toledo, Ohio

The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!. Customer Service Representative. The customer service representative will check in members, provide tours of the club and sign...