ASSOCIATE INSURANCE COMPLIANCE OFFICER, DEPARTMENT OF INSURANCE

Job Posting : Associate Insurance Compliance Officer (AICO)

Department of Insurance

JC-432329 - Associate Insurance Compliance Officer (AICO)

ASSOCIATE INSURANCE COMPLIANCE OFFICER, DEPARTMENT OF INSURANCE

$6,265.00 - $7,848.00 per Month

Final Filing Date : 5 / 31 / 2024

Application Methods : Electronic (Using your CalCareer Account) By Mail Drop-off

Job Description and Duties

Under direction of a Supervising Insurance Compliance Officer, the incumbent independently investigates, mediates, resolves, and / or responds to the more varied and sometimes complex consumer complaints and inquiries, specific to claims handling practices, involving various lines of insurance and including multiple coverages or situations.

Investigates and identifies violations of insurance practices involving situations that typically require multiple contacts with the consumer, licensee, and / or other related entity.

Mediates and acts as conciliator and directs the licensee / entity to resolve the identified issue, complaint, or violation;

recommends and / or takes enforcement action as appropriate. Occasional travel may be required within and / or outside the state of California via private or public transportation (, automobile, airplane, etc.

Travel may include overnight stay and overtime may be required.

During times of emergency, incumbents may be required to serve at a Local Assistance Centers (LAC) to assist the public during and after emergencies.

This may require travel by vehicle, airplane or other means, and may require overnight stays and extended shifts.

This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests.

The appointee is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

If you have not taken the ASSOCIATE INSURANCE COMPLIANCE OFFICER examination, your eligibility has expired, and / or you have no other type of eligibility, you MUST take the examination to be eligible for appointment for this position.

Please click the link provided below for the examination information and instructions.

Any questions regarding the minimum qualifications, applying for the examination, being scheduled for the examination, reasonable accommodations, the examination components, scoring, etc.

may be directed to our Examinations Unitat.

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Working Conditions

• This position offers telework.
• Travel may be required to off-site locations to perform duties during emergencies.
• The ability to move objects up to 40 lbs. during travel with or without reasonable accomodations.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents