Team Supervisor

Job Description

Job Description

Empathetic Leader Wanted-Lead, Inspire and Make a lasting impact, JOIN OUR TEAM!

Schedule Work Times & Locations :

Schedule : Monday – Friday, 8 : 30 AM – 4 : 30 PM (with some flexibility for occasional nights and weekends)

Where you will be : 211 Wethersfield Ave.

Why You’ll Love this Job :

As a team supervisor you will be at the heart of our Supportive Housing Program-ARPA carrying a caseload, but also providing leadership, mentorship and oversight to Case managers and Peer Specialists. For you this is a career that combines leadership, service, and personal fulfillment, this is an opportunity to make meaningful impact that resonates within your team and directly enhances the care and services provided to clients. Plus, you’ll be a key support to our Director of Program Services—because teamwork makes the dream work!

Why CHA?

Community Housing Advocates (CHA) a parent company of Mercy Housing & Shelter and My Sister’s Place, two agencies who in 2018 united forces based on a common mission- combating homelessness and providing support to individuals and families in need. We provide safe housing, life-changing services that include medical care, management of financial affairs, short- and long-term housing and all the necessary tools to reclaim their independence. At CHA, you will be part of a team that truly makes a difference in the lives of those who need it most.

What You’ll Be Doing (The Fun Part!)

• Lead with Purpose – Manage workflows, assign cases, set goals, and keep our amazing team on track
• Find Fulfillment - helping individuals overcome challenges and build brighter futures.
• Train – Help new hires get up to speed on case management, systems, and best practices.
• Keep Things Organized – Ensure compliance with all documentation, Oversee schedules, PTO requests, and all the behind-the-scenes magic.
• Be the Data Guru – Monitor and update crucial databases like Smartsheet, DDAP, and HMIS.
• Strengthen Communities – Collaborate with agencies, partners and initiatives like Greater Hartford CAN and attend meetings.
• Support & Inspire – Conduct staff evaluations, provide feedback, and keep the office vibes positive!
• Drive Positive Change – Lead case management meetings, manage on-call duties, and ensure quality services.

What We’re Looking For :

Requirements :

Licenses and Certifications

What You Get in Return :

Physical Demands :