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Commercial Real-Estate Operations Manager
Commercial Real-Estate Operations ManagerRealty Capital Advisors • Maitland, FL, US
Commercial Real-Estate Operations Manager

Commercial Real-Estate Operations Manager

Realty Capital Advisors • Maitland, FL, US
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Job Description

Job Description

Salary : $70,000

Realty Capital Advisors is seeking a people-first Operations Manager to lead the daily performance of our property operations team. This role is ideal for a hands-on leader who enjoys coaching, clear communication, and driving accountability. The Operations Manager will help team members grow professionally, ensure follow-through on key initiatives, and deliver high service standards for our tenants and clients.

Success in this role requires a leader who is structured and supportivesomeone who can build trust, enforce consistency, and respond quickly to operational needs across multiple property types.

Primary Responsibilities :

Operational Execution

  • Guide the operations team in managing inspections, work orders, capital repairs, tenant improvements, and vendor services.
  • Ensure consistent execution of operational procedures, such as : Project scheduling and budgeting, contract approvals, emergency preparedness protocols, preventative maintenance planning, address and escalate operational issues promptly and effectively.

Team Leadership & Oversight

  • Provide daily leadership, training, and accountability to the operations team, ensuring expectations are clear and met.
  • Monitor individual and team performance; offer regular coaching and support.
  • Participate in the hiring, onboarding, and development of new operations staff.
  • Evaluate responsiveness and professionalism in tenant and client interactions.
  • Conduct property visits to support team members and ensure service standards are upheld.

    • Operational Execution

  • Guide the operations team in managing inspections, work orders, capital repairs, tenant improvements, and vendor services.
  • Ensure consistent execution of operational procedures, such as : Project scheduling and budgeting, contract approvals, emergency preparedness protocols, preventative maintenance planning, address and escalate operational issues promptly and effectively.

    • Cross-Departmental Collaboration

  • Partner with Accounting and Sales to align operational priorities.
  • Attend department, leadership, and asset management meetings to maintain team-wide alignment.

    • Performance Monitoring & Reporting

  • Track completion of recurring responsibilities : work order reviews, vendor coordination, tenant communication, and capital project progress.
  • Hold staff accountable for meeting deadlines, budget accuracy, and client service expectations.
  • Support review and analysis of budgets, property financials, and variance reports.

    • Compliance & Vendor Management

  • Oversee RCA contract templates and approval protocols.
  • Ensure vendor compliance with onboarding requirements (insurance, W-9, COI).
  • Maintain readiness for scheduled and after-hours coverage, including emergency drills.

    • Qualifications & Experience :

    Please ensure your resume specifies where you have the following :

  • 35 years of experience in a property operations or team leadership role (preferably in commercial real estate or facilities).
  • Proven ability to lead teams, enforce accountability, and coach for performance improvement.
  • Strong interpersonal skills; professional, approachable, and assertive when needed.
  • Working knowledge of property operations workflows (e.g., inspections, service coordination, receivables / payables).
  • Proficiency in Microsoft Office (Excel, Outlook, SharePoint), Yardi, and CRM systems.
  • Excellent organization, time management, and follow-up skills.

    • Education :

  • Bachelors degree preferred, or equivalent experience in property management or operations.

    • Work Environment & Travel :

  • Office-based with regular weekly travel to local properties.
  • Standard professional office environment with moderate noise level.

    • Physical Demands :

  • Frequent sitting; occasional standing and walking.
  • Ability to lift or move up to 50 pounds during site visits as needed.
  • Reasonable accommodations will be provided when applicable.
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    Operation Manager • Maitland, FL, US

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