Employee Relations Manager

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Employee Relations Manager $70,000 annually Do you have strong leadership qualities, experience in Employee Relations, and want to work for a company that positively impacts the wellbeing of the individuals it serves? In the Employee Relations Manager role, you will help this company in its commitment to serve others by recommending procedures and courses of action and by providing consulting to field operations on employee relations issues. Formulate and recommend employee relations procedures in all areas of ER Provide counsel to field operations issues related to employee discipline and reviews, and make recommendations on CAPs, PIPs, termination decisions; provide follow-up as necessary Serve as main point of contact for employees and supervisors to answer questions related to employee relations issues or concerns Determine need to involve legal team; partner with legal on researching and responding to agency claims and legal actions Work with internal customers to implement positive and efficient processes that demonstrate integrity in approaches to employee relations investigations Provide oversight and subject matter expertise to ensure standardization of service delivery and tracking of employee relations activities across a geographically diverse workforce Evaluate employee relations inquiries with a high level of customer focus and sensitivity, and determine / recommend course of action Utilize case management system data to identify trends and patterns and report on findings; prepare narrative and statistical reports and make recommendations for preventing or reducing employee relations issues Update case reports with details of employee relations issues and the results of investigations Coordinate with the shared service center on issues related to unemployment Union experience highly preferred, with strong knowledge of Minnesota and Illinois labor law. Qualifications : Bachelor's degree required Minimum 5-7 years of related experience required At least 1 year in a management / supervisory role required for select operating group(s) Prior experience in navigating complex employee relations concerns preferred Knowledge of internal policies and external regulations that impact on employee relations resolution process Customer-service focused Excellent interpersonal skills, management skills, problem-solving, analytic, and communication skills Ability to maintain a high level of confidentiality Exceptional attention to detail Why Join Us? Full compensation / benefits package for full-time employees. 401(k) with company match High impact work with meaningful outcomes Paid time off and holiday pay Enjoy complex work that makes a difference in the lives of those we serve Career development and advancement opportunities across a nationwide network We have meaningful work for you – come join our team – Apply Today! Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.