Description :
This position is responsible for completing by telephone, a medical assessment with potential new clients. This position is also responsible for assisting clients who seek to begin using their long-term care benefits after purchasing a contract.
Knowledgeable in medical terminology and the ability to speak clearly and record accurate information is required.
Conduct phone interviews, provide excellent customer service by telephone
Understand annuity and insurance products, procedures and system capabilities
Verify personal information
Administer telephonic cognitive screening tests
Complete initial inquiry phone call for long-term care benefits
Respond to questions regarding long-term care claims benefits
Accurate data entry and record keeping
Question clients regarding medication usage and record responses
Determine when cases need to be referred to underwriting
Communicate underwriting decisions to the field
Ensure compliance with Federal and State regulations, company guidelines and practices regarding personally identifiable information and personal health information
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
If eligible, the benefits available for this temporary role may include the following :
Medical,
dental & vision
Critical
Illness, Accident, and Hospital
401(k)
Retirement Plan Pre-tax and Roth post-tax contributions available
Life
Insurance (Voluntary Life & AD&D for the employee and dependents)
Short
and long-term disability
Health
Spending Account (HSA)
Transportation
benefits
Employee
Assistance Program
Time
Off / Leave (PTO, Vacation or Sick Leave)
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Associate Gold Customer Service Representative IN
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives need to be flexible to work within the hours of operation, plus weekends and holidays. Associate Gold Customer Service Representative. It defines how we interact with our customers, agents, ...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative – Remote
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...
Customer Service Representative
As a Customer Service Representative, you will be responsible for going above and beyond to create a premium experience while interacting with and serving as the main contact for information with internal and external customers. We are hiring a Customer Service Representative for MasterBrand Cabinet...
Customer Service And Sales Support Representative
No Cold Calling - No Door Knocking - Heck No leaving your house.Training at your finger tips, industry leading carrier partners, best way to build a business, turn key opportunity, contracts that are advantageous to YOU, start up cost reimbursment incentive, and so much more.Are you tired of working...
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
Customer Service Representative
Customer Service Representative is responsible for managing large amounts of inquiries regarding patient’s accounts including phone calls, email correspondence and direct interaction. Must be capable of listening to customer service issues and offer a quick and accurate assistance to the customer. C...
Annuities Customer Service Representative - $500 SIGN ON BONUS!
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving our annuity customers, internal and external, by performing the following duties:. Global Atl...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm insurance and financial services ...
Customer Service Representative
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...