Job Description
Job Description
Benefits :
- Company parties
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION :
In this role, you will be first on the phones and will be helping our customers with all of their service-related questions.
This will include billing questions, claims questions, and some coverage questions. We provide extensive training and are committed to seeing you succeed.
RESPONSIBILITIES :
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS :
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
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