Sr. IS Program Manager (Remote work)

Title : Sr. IS Program Manager (2 openings)

Duration : 12 Months

Location : Portland, OR or Renton, WA, (Remote)

Candidate need to be either in Oregon or Washington only

Hourly Rate : $47.89 / hr - $81.81 / hr on W-2 (DOE)

NOTE Need to work on W-2 only (No 1099 or C2C)

Role Overview

The Sr. IS Program Manager is responsible for advising, consulting, and managing a number of complex projects under a common objective within a single program.

The Sr. IS Program Manager :

Collaborates with business / facility operational leadership, intake and governance teams, and IS groups required to deploy IS services and technology.

Acts as the primary point of contact between business / facility executive leadership and resource managers of all IS teams, engaging executive leadership and communicating program progress.

Facilitates communication and coordination among executive leadership, IS team resource managers, project management, and consulting resources.

Manages processes to achieve complex program objectives, handling change and resolving issues across project teams and departments.

This includes planning, organizing, directing, and supervising program activities in a cost-effective and productive manner, ensuring customer satisfaction.

Relies on extensive experience and judgment to plan and achieve goals on complex issues, requiring in-depth evaluation of variables.

The Sr. IS Program Manager ensures that projects related to the program are planned and executed in a way that supports the Mission.

This includes promoting integration and collaboration across the health system to meet organizational objectives. The role may involve oversight of teams consisting of up to 40-75 Caregivers.

Required Skills

Min 7 years of experience - Information Services / Information Technology and / or Healthcare Industry experience

Min 7-10 years in project / program management field

1 year of relevant PPMO portfolio experience (e.g., EMR, Business Applications, M&A, Infrastructure, etc.)

Project Management : Expertise with project management methodology based on principles, including experience implementing and facilitating complex decision-making structures among multiple executive stakeholders with varied interests and priorities.

Planning : Skilled in strategic and tactical planning and program management, with demonstrated ability to quickly understand and align with organizational structure and priorities.

Ability to take initiative, prioritize work, manage time, and respond effectively to a rapidly changing environment.

Judgment and Problem-Solving : Superior judgment, problem-solving, and cognitive skills with the ability to understand business or clinical strategies and plans and their relationship to organizational strategies.

Ability to analyze and report on foreseeable implications of current decisions.

Leadership : Advanced leadership skills with the ability to coach and mentor others, demonstrating the ability to inform and influence senior leadership, management, and others in various parts of the organization toward successful outcomes.

Able to exercise sound political and environmental judgment to support successful project implementation, with strong group motivation, discipline, and diplomacy skills.

Primary Responsibilities

The Sr. IS Program Manager is responsible for advising, consulting, and / or managing a complex program of projects designed to help achieve strategic goals and initiatives, including but not limited to :

IS operations

Informatics

Project intake

Growth and expansion

Healthcare intelligence

Integration

Applications

IT infrastructure

Typical programs assigned to a Sr. IS Program Manager span several of these operational pillars and functional areas and may require collaboration and coordination with other programs.

Strategic Functions

Project Development : Develop projects within a program in alignment with the organization's strategic plans and objectives.

Support Building : Build support to influence decisions, ensuring alignment with common objectives.

Proactive Communication : Proactively inform and influence stakeholders to maintain balance between business needs, project partner strategies and standards, and financial requirements and budgets.

Strategic Planning Facilitation : Facilitate strategic planning with internal customers for deploying information technologies and / or major services and products related to growth and expansion efforts.

Management Functions

Client Expectations : Manage client expectations for timelines and deliverables throughout the project / program lifecycle.

Project Approval : Develop and gain sponsor approval for project delivery dates.

Portfolio Management : Manage portfolio programs with increased complexity, strategic priority, visibility, and / or regional priority.

Team Coordination : Engage and organize the activities of multi-functional teams, including project estimates, task dependencies, and scheduling.

Scope, Risk, and Issue Management : Document, communicate, and facilitate resolutions or mitigation plans.

Communication Plan : Develop, initiate, and manage a communication plan, including regular program status reports.

Stakeholder Management : Manage stakeholders and multiple project teams within a single program context.

Mentorship : Act as a coach and mentor to others, especially project management staff.

Customer Needs : Facilitate customer needs across multiple departments and their associated lines of business.

Operational Functions

Root Cause Analysis : Develop root cause analyses and process improvement plans.

Program Documentation : Maintain all program artifacts.

Workflow Documentation : Identify, deliver, and document organizational, application, and human workflows that contribute to policy and procedure updates throughout each project (when applicable).

Presentations : Prepare and deliver presentations to senior leadership, management, and stakeholders.

Additional Duties : Perform other duties as assigned.

Education

Bachelor’s Degree or equivalent education

Master’s Degree is preferred