Medical Assistant - Heart Institute Clinic

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Job Title : Medical Assistant

Cost Center :

Heart Institute Providers

Job Description :

The Medical Assistant is responsible for working under Physician, RN / LPN to provide direct patient care. This person will check patients in upon their arrival. Using EMR the MA will obtain vital signs, Review of Systems; medication lists, family and social histories, and reviews the medical records for completeness before the physician sees the patient. This person makes sure appropriate supplies are available for the patient's visit and any procedures as well as makes sure that the rooms are sterile and safe. Additionally the MA will support physicians and nurses with in office procedures and administer logs such as refrigeration control.

Essential Functions

Ensures quality patient care and adheres to provider preferences for their patients. Explains procedures, treatments and reinforces provider recommendations to patients using the AIDET process.

Provides prescribed sample medications in accordance with approved nursing techniques. Administers injections / immunizations as prescribed by providers.

Uses EHR to record visit, medication(s) and entry of patient information such as vital signs, ROS, medication lists, family and social history accurately as well as provides point of care testing. Records test results, reports and other procedural documentation in patient chart and reports to providers for further instructions or sign off.

Maintains sample medications by logging their receipt. Sample medications must be documented in the patient's chart. Sends written, verbal or computer generated requests for prescription refills to pharmacies as requested by provider.

Tracks lab and procedure orders. Communicates clinical data test / procedure results accurately to the healthcare team.

Initiates a patient education plan as prescribed by physician or clinic policy. Communicates and instructs plan of care to patient / family / guardians. Documents understanding of instructions given in the patient's chart.

Completes and documents patient phone calls in the patient's chart.

Assists with office procedures as requested by physician.

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