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Transportation Dispatcher

Transportation Dispatcher

Quality Custom DistributionPhoenix, AZ, US
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Description

QUALITY CUSTOM DISTRIBUTION IS NOW HIRING A TRANSPORTATION DISPATCHER / ANALYST FOR OUR FACILITY IN PHOENIX, AZ!

JOIN QUALITY CUSTOM DISTRIBUTION!

Quality Custom Distribution (QCD) is a wholly owned subsidiary of Golden State Foods which is one of the largest diversified suppliers to the Quick Service Restaurant industry. QCD has been providing custom distribution services to iconic customers throughout the United States. QCD is a multi-stop, regional delivery service with a focus on customer service. Our business philosophy actively supports our associates through our (4) core values :

  • ) Treat others like you want to be treated
  • ) Make the best product
  • ) Give the customer a fair deal
  • ) Maintain the highest standards

Pay $23 p / h

Schedule : 7pm-3 : 30am, Tues-Saturday

Medical Benefits available at 30 days of employment

401K

The role of the Transportation Dispatcher is to support local Transportation leadership in the daily operations of the department as well as serve as a liaison between QCD’s Corporate Operations Control Center and / or Customer(s). This position will report directly to the Transportation Manager.

Job Description :

  • Debrief drivers daily, with a goal of identifying key issues throughout their route; document and report all opportunities to leadership
  • Ensure drivers meet daily requirements (i.e., login / out of Samsara, Update Core Temp,    ELD, complete trip sheets and clock in / out timely, etc.)
  • Create and maintain data trackers using various reports on metric driven systems
  • Daily communication with drivers, supervisors and managers regarding Driver, Route & Equipment analysis.
  • Research and / or resolve all customer service-related inquiries and / or issues, using web-based customer portal and email.
  • Analyze routes and behaviors using Safety Systems and BI Tools, (i.e. Samsara, Coretex, CoreTemp, Omnitracs, Tableau, etc.)
  • Perform all other duties as assigned by Transportation Leadership
  • Yard and Route Observations

    • Job Requirements :

  • HS Diploma (Undergraduate degree preferred)
  • Bilingual a plus (Spanish)
  • Proficient in MS Office (Excel, Word, Teams, Outlook)
  • Able to communicate professionally and effectively
  • Able to Multi-task
  • Able to perform data entry
  • Federal DOT Hours of service rules and regulations knowledge (Minimum Entry Level preferred but not required)
  • Able to work varying schedules, overtime as needed and all holidays
  • Minimum 1 Year dispatching experience
  • Work schedule subject to change based upon operational needs
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    Transportation Dispatcher • Phoenix, AZ, US

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