Field Service Representative

Job Description

Job Description

Company Description

Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal : to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy.

We’re always looking for passionate and creative people to help us in this mission!

Job Description

Ready to make a splash in water treatment? At Veolia, we're on a mission to create

a cleaner, more sustainable world by helping cities and industries efficiently manage

their resources. We take immense pride in our diverse and inclusive team,

celebrating the valuable contributions of individuals from all walks of life. We

welcome diverse applicants to fuel our success, especially those interested in

applying their expertise and problem-solving skills to our on-site technical roles!

Veolia's Chemical & Monitoring Solutions (CMS) division is seeking a Field Service

Representative (FSR) to join our team. As the FSR, you'll become an integral part of

Veolia Water Technologies & Solutions (WTS), a global frontrunner in water

recovery, treatment, and reuse.

You'll be responsible for delivering top-notch on-site technical customer service,

including conducting chemical tests, maintaining chemical feed and control

equipment, managing chemical inventories, providing technical recommendations,

and compiling detailed service reports. Your contribution will support Veolia’s

commitment to delivering sustainable water solutions across diverse applications

such as food and beverage, municipal water, microelectronics, and heavy industrial

wastewater treatment, underlining your critical role in achieving our mission to

resource the world.

Here is what this opportunity will offer you :

Impactful Work and Professional Development : Leverage your expertise and

education to positively impact the planet's resources and elevate your skills

and career through our superior technical training, designed to foster long-

term expertise.

Competitive Compensation and Benefits : Enjoy competitive pay

complemented by a comprehensive benefits package from day one, including

health and dental benefits, in a culture that prioritizes safety and inclusivity for

all employees.

Flexibility and Perks : Benefit from the autonomy to work from home and

manage your workload effectively, along with the personal use of a company

vehicle, with gas expenses covered, enhancing your work-life balance.

Key Responsibilities :

Equipment Installation and Maintenance : Install and service chemical feed

and water treatment equipment, perform water analysis, collect samples,

troubleshoot and repair pumps, instruments, and control panels, and conduct

preventative maintenance on chemical feed pumps, controllers, and

instrumentation at designated customer sites.

Technical Consulting and Support : Act as a technical consultant and liaison

with customer management and technical counterparts, providing essential service and support. Offer knowledge and support to account managers on the company’s newest technologies for digitization and chemical feed and control solutions, including training and information sessions.

Operational Excellence and Resource Management : Ensure the operational

integrity and excellence of water treatment systems through meticulous

calibration of feed pumps and controllers, maintenance of feed rate charts and

log sheets, and management of inventory for spare parts, reagents, sample

containers, and shipment containers for both routine and special sampling

and analysis.

Qualifications

Core Qualifications :

Professional Experience and Education : At least 2 years of experience in a

laboratory, plant-site (e.g., steel, refining), or maintenance role, with a high-

school diploma or other degree in chemical studies or related field preferred.

Demonstrates familiarity with water treatment processing.

Interpersonal and Analytical Skills : Possesses strong communication and

interpersonal skills, with a customer service and results-oriented approach,

complemented by robust analytical skills and business acumen. A team player

who is also capable of working independently with minimal supervision after

proper training.

Technical Proficiency and Mathematical Skills : Able to read and interpret

instruction and safety manuals, with hands-on and proactive working style.

Exhibits solid mathematical skills, capable of performing math operations in all

units of measure, including whole numbers, fractions, decimals, ratios, and

percentages.

Additional Information

We are proud of our diverse and inclusive team, and are committed to continuing to

foster a work environment that celebrates and values diversity. We believe that the

diverse perspectives and experiences brought by our team members contribute to

our success and drive innovation. Come be part of something special - start your

journey today!

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.