Operations Associate

Job Description

Job Description

Salary : $23 an hour

ABOUT CHANGING LIVES PRODUCTIONS :

Changing Lives Productions is the video production company of Dhar Mann Studios, aimed at creating positive content for the social media generation.

Our short, motivational videos focused on life, business, and relationships receive over 1 Billion views monthly and have garnered over 40 Billion views on Facebook, YouTube, Instagram and TikTok.

The team is led by Dhar Mann, a mission-driven entrepreneur with a global audience of over 100 Million social media followers and one of the highest viewed content creators in the world today.

Our stories depict real life situations shown by actors that teach important life lessons. The company is driven by one founding principle : We’re not just telling stories, we’re changing lives.

BIG PICTURE :

We are searching for a professional Operations Associate to help us maintain the presentability of our buildings, security, and safety of our guests / staff, while promoting a pleasant and productive environment.

This includes, but not limited to working closely with on-site security, checking on employees / guests, assisting them with any questions or concerns, identifying potential security risks, and assisting varying departments with requests.

The ideal candidate will have amazing communication skills, strong understanding of a fast-paced workplace, and strive for an impeccable experience.

Ultimately, the Operations Associate will be a highly dependable and trustworthy individual, who will uphold the communications for our studios and personnel.

HOW YOU’LL SPEND YOUR TIME :

• Assisting the front desk / receptionist with package distribution / consolidation, mail delivery, and addressing any queries that come through the front desk
• Assisting with maintaining the aesthetics / appearance of all company property
• Completing company errands as needed for last minute items
• Greeting and directing guests and / or team members ensuring all are properly checked in while enforcing COVID-19 procedures and policies
• Addressing guests queries' (e.g. concerns, comments, suggestions)
• Maintaining cleanliness and sanitation of the office / production set's and vehicles
• Notifying Facilities Manager when a building / task needs major repair and or attention
• Maintaining a safe and secure environment for visitors and employees by patrolling and monitoring premises
• Completing inventory of all supplies and maintaining office equipment management and distributing necessary supplies
• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situation
• Ensuring guest compliance with studio rules, policies and procedures
• Working closely with on-site security personnel regarding talent arrivals / departures, reporting situations on a timely basis, maintaining patrols of perimeters, walkthroughs of all common areas, enforcing parking / actors protocols & procedures

WHAT YOU HAVE :

• 2+ years of experience in an Operations or similar role
• Knowledge of security operations and procedures
• Exceptional communication skills
• Ability to lift 50 lbs
• Must have valid driver’s license
• Accustomed to operating in dynamic and high paced situations
• Ability to assess situations and find relative solutions in a timely manner
• Excellent interpersonal and client-facing skills - professional and positive communication style
• Great customer service skills; front desk qualities

WHO OVERSEES YOU :

The Operations Associate will report directly to the Operations Manager

WHO YOU OVERSEE :

Currently, the Operations Associate has no personnel reporting directly to him or her

WHERE IT ALL GOES DOWN :

All the action takes place at our BRAND NEW studio in Burbank, CA

WHEN THE MAGIC HAPPENS :

This is a full time role in the afternoon / evening hours. Schedule will be discussed during interview

WHY YOU SHOULD JOIN US :

• We've kept our hiring bar really high - you will work with the best
• Our content is growing quickly, so you'll get the opportunity to take on a lot of responsibility and grow a ton personally!
• Loads of perks including tons of snacks and a friendly working environment
• Get to know Dhar Mann Studios : https : / / www.dharmann.com / career

WHEN WE’LL TALK ABOUT HOW AWESOME YOU ARE :

No formal cover letters, please. Instead include a few short paragraphs in your application explaining why you’d be a good fit for this particular position.

Attach a resume

AN IMPORTANT NOTE BEFORE APPLYING TO US :

Our organization looks to hire the BEST of the best and we focus on finding candidates who are a strong cultural fit. We have a 3 month 'Discovery Period' in place that allows us to get to know each new hire better and assess their skill set.

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