Collections Specialist

Job Description

Job Description

We are seeking a Collections Specialist to join our team in the Security industry, located in Fishers, Indiana. This role offers a contract to hire employment opportunity.

As a Collections Specialist, you will be responsible for a range of tasks related to customer credit and accounts receivable, working with a variety of software including SAP.

Responsibilities :

• Accurately process and record customer payments including cash, checks, and credit card transactions.
• Update receivables by consolidating unpaid invoices and maintaining comprehensive records of invoices, debits, and credits.
• Investigate and verify account discrepancies by obtaining necessary information.
• Resolve valid or authorized deductions by inputting adjusting entries and follow procedures for invalid or unauthorized deductions.
• Manage collections by examining customer payment plans, payment history, and credit line; collaborate with the billing department when necessary.
• Summarize receivables by maintaining invoice accounts and preparing reports.
• Safeguard the organization’s value by keeping information confidential.
• Continually enhance job knowledge by participating in educational opportunities.
• Contribute to the accomplishment of accounting and organizational mission by completing related results as needed.
• Update and maintain accurate customer credit records.
• Proven experience in a collections role within the security industry
• Familiarity with commercial collections procedures
• Knowledge and understanding of credit collection practices
• Proficient in the use of SAP for managing collections
• Excellent communication and negotiation skills
• Ability to maintain a high level of confidentiality and professionalism
• Strong attention to detail and ability to multitask
• Ability to work independently and as part of a team
• Demonstrated problem-solving skills
• High level of integrity and ethics
• Proficient in Microsoft Office Suite, particularly Excel and Word
• Ability to adapt to changing business and client needs
• Excellent time management skills and ability to meet deadlines
• Knowledge of regulatory standards and compliance requirements related to collections.
5 days ago