Business Change Manager
VirtualVocationsLubbock, Texas, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Private Bank Business Change Manager to drive continuous improvement in the Private Banking and Wealth Management organization.
Key Responsibilities
Develop and maintain job aids for effective execution of procedures
Oversee client complaints resolution and identify opportunities for improvement
Manage control reporting and define key performance indicators (KPIs) for process improvements
Required Qualifications
High School diploma or equivalent in Business, Finance, or related field
Minimum of 6+ years in Financial Services, Operations, Business Management, or Process Improvement
Experience in root cause analysis
Proven ability to manage multiple priorities in a matrixed environment
Undergraduate degree preferred, along with relevant certifications like Lean Six Sigma or PMP
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Change Manager • Lubbock, Texas, United States
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