CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME

SpotMe
Baltimore, MD, United States
Remote
Full-time
  • Customer Service / Remote - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll : Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone;
  • Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as technical expertise to answer customers' questions;

Drive customer adoption and support ad-hoc training; Prepare FAQs, upgrade notes, articles in Knowledge Base, and document support related to processes and activities...Hiring Fast >

2 days ago
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