Job Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Contents are subject to change at Ochsner's discretion.
Education
Required Completion of an accredited Medical Assistant Program
Work Experience
Required 1 year experience as a Medical Assistant
Certifications
Required Medical Assistant Certification
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of information
- Ability to understand patient panels and core medical terminology
- Effective verbal and written communication skills and the ability to present information clearly and professionally
- Familiarity with electronic medical record (EMR) systems and handling patient records
- Strong interpersonal skills, including the ability to work with a diverse population
Job Duties
- Serves as a communication conduit between the patient and medical staff. This encompasses answering first line medical queries issued by phone or email.
- Gathers pertinent patient information for medical staff, routing and / or escalating calls based on patient information.
- Schedules and review patient care charts to coordinate future healthcare visits.
- Interprets patient data to route and / or escalate to the appropriate medical staff.
- Ensures that patient charts and medical records are timely and accurate to help provision care.
- Leverages medical knowledge and established procedures to evaluate patients and complete applicable scoring.
- Updates and maintains all registry reports while leverage this data to draft a patient care plan.
- Maintains and verify panel data, ensuring its accuracy and applicable to the patient care plan.
- Implement treatment programs as created by Medical Staff to address Patients with chronic conditions.
- Monitors the patient’s adherence to care plan through reassessments
- Adapts behavior to the specific patient population, including but not limited to : respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Other related duties as required.
Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills.
Other duties may be added, or this description amended at any time.
Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical essential functions of this job include (but are not limited to) the following : Frequently exerting 10 to 20 pounds of force to move objects;
occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and / or works with specimens that could contain diseases.
There may be an occupational risk for exposure to all communicable diseases.
Employee Core Benefits Package Includes : Medical coverage Dental coverage Vision coverage Life insurance & Accidental Death and Dismemberment (AD&D) Short-term and long-term disability Retirement plan Paid-time off (vacation / sick / personal days) / paid holidays Paid parental leave *Benefits are subject to change at any time
Certified Medical Assistant / Patient Care Representative Full Time
We have positions available for Full Time CERTIFIED MEDICAL ASSISTANT / PATIENT CARE REPRESENTATIVE. Protects patients rights by maintaining confidentiality of personal, medical, and financial information. You must have the ability to work 12 hour shifts during the weekdays and 8 hour shifts on week...
Medical Assistant - Wound Care Clinic - Kenner - Full Time
This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Preferred - Completion of a formal medical assistant training program. Required - Experience working with and maintaining confiden...
Medical Assistant ll, Walk in Care
Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. HS Diploma: High School Diploma or General Education Diploma (GED). Other: Completion of a course of study consistent with the requirements for Medical Assistant...
Certified Medical Assistant / Patient Care Representative Full Time
We have positions available for Full Time CERTIFIED MEDICAL ASSISTANT / PATIENT CARE REPRESENTATIVE. Protects patient’s rights by maintaining confidentiality of personal, medical, and financial information. You must have the ability to work 12 hour shifts during the weekdays and 8 hour shifts on wee...
Certified Medical Assistant - Primary Care, Lake Terrace
This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Preferred – Completion of a formal medical assistant training program. Required – Experience working with and maintaining confiden...
Registered Nurse - FT Days - 8S Acute Care Services MedSurg
Coordinates and delegates activities related to patient care management in an appropriate manner and supervises the activities of other unit personnel providing care to assigned patients. Actively promotes and supports LCMC Health’s performance improvement initiatives by consistently implementing in...
Medical Assistant - Baptist Primary Care (Tchoupitoulas)
This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Preferred - Completion of a formal medical assistant training program. Required - Experience working with and maintaining confiden...
Medical Assistant ll, Shared Staff, Walk in Care
Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. HS Diploma: High School Diploma or General Education Diploma (GED). Other: Completion of a course of study consistent with the requirements for Medical Assistant...
Acute Care Nurse Practitioner or Physician Assistant - Neuro Critical Care, Nights
Performs assessment of individual health, analyzes data to determine medical and nursing care needed, plans a treatment strategy to meet identified needs, evaluates responses to nursing and medical interventions. Plan of Care: Manages the plan of care through evaluation, modification and documentati...
Medical Assistant II Shared Staff Urgent Care / Walk _ In Care
Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. HS Diploma: High School Diploma or General Education Diploma (GED). Other: Completion of a course of study consistent with the requirements for Medical Assistant...